Study Guide For Patient Safety And Quality Assurance

Patient Safety and Quality Assurance is always considered the priority when working at the pharmacy. Let’s take a look for details in this blog.

January 1, 2022

The PTCB® exam has updated the new version from January 2020 and our materials combine everything that’s surveyed on the most current adaptation of the test. It is recommended for you to note that there are now only four segments considered restricted to the past nine. The unused test fundamentally covers the same material, with a couple of augmentations that we have included in our PTCB® exam preparation. Anh now, it’s time for the Study Guide For Patient Safety and Quality Assurance.

General information of patient safety and quality assurance

Patient Safety
Patient Safety


All of your knowledge of Patient Safety and Quality Assurance included in this PTCB® Exam study guide has witnessed a careful assessment by approximately 26.25% of the total PTCB® questions on the most up-to-date version (2020) of the PTCB® Exam. This implies that replying accurately influences around one-fourth of your test score. It is important for you to be capable in all of these subjects.

Check out our Comprehensive PTCB Study Guide for more information

The topics often come from four diverse segments of the ancient test. Numerous are, of course, from the ancient areas on Medication Safety and one part comes almost from Quality Assurance. However, the most up-to-date version (2020) of the PTCB® Exam also pulls several topics from the ancient sections of Laws and Regulations and Information Systems.

There’s one topic on this up-to-date version (2020) of the PTCB® Exam that was not specifically shown within the ancient test substance: medicine mistakes. Inside this theme, such concerns as irregular measurements, early refill, erroneous amount, of the base patient, and erroneous medication are secured. Questions approximately this subject will likely include calculations.

Potential for Risk

When working in the role of a pharmacy technician, there’s a continuous chance of the occurrence of a medical mistake. There are various steps to assist relieve and decreasing the potential for medical risks. In any case, being careful and mindful of these certain methodologies will assist you to perform your day-by-day errands within the pharmacy more proficiently and blunder-free.

  • Medication And High Alert

High-alert, as well as high-risk medications, are those solutions that are more likely to cause hurt to an understanding in case utilized erroneously or in mistake. For example, the blood-thinning sedate warfarin has the potential to cause noteworthy dying in the case of a medicate overdose, medicate interaction, or medicate observing mistake. The ISMP (which stands for The Institute for Safe Medication Practices) is an essential asset for distinguishing high-alert medicines, warfarin as an example.

  • LASA (Look-Alike or Sound-Alike) Medications

Comparable solutions are a genuine security concern and a common cause of pharmaceutical blunders. Fair since two medications’ names see or sound alike does not cruel they can be utilized and traded. Besides, blunders in communication or medical choice can have possibly deadly results. For drugs that are similar to other types of drugs, the responsibility of pharmacy technicians is to continuously double-check the sedate title and quality.

Tall man lettering is utilized on numerous sedate items and executed in numerous drug store frameworks to assist the drug store workforce separate two exceptionally comparative-looking pharmaceutical names. It would be ideal if you allude to the Tall Man Lettering subsection underneath for more. As is the case of look-alike drugs,  the responsibility of pharmacy technicians is to continuously double-check the medicate title and quality of sound-alike drugs. Once more, tall man lettering may be utilized when communicating in the method of writing. Basically, inquiring about the individual talking to spell the medicate title can help clarify that the right medication is being examined.

Error prevention strategies

“Everybody makes mistakes.” You’ve listened in several cases before and it’s certainly true, indeed in a drug store. However, in the event of managing people’s well-being, a small mistake can be amazingly perilous, so the objective of great drug store specialists is to recognize blunders and diminish their events. The most perfect way to avoid pharmaceutical blunders is to anticipate them from happening even at the start. Numerous practices can be executed, utilized by themselves or in combination, to diminish the chances of a pharmaceutical mistake and, in the event that it does happen, to reduce the probability that it’ll occur with the patients.

  • Correct order to correct patient

It is imperative to keep in mind the five “rights” of a pharmaceutical organization: right medication, right route,  right dosage, right time, and right patient. Recollecting and remembering these five rights will offer assistance in avoid a medical mistake from happening. When you have to ring out a customer/patient at the register or drive-thru, it is always simple to seize the wrong order as well as dispense this order to the wrong patient, as retail drug stores can some of the time be a fast-paced environment. In expansion to remaining watchful, performing these strategies will offer assistance get the proper arrangements each time:

  • Verify the patient’s name/date of birth
  • Verify the patient’s street address
  • Briefly specify what you’ve got for the patient to choose up, like “I have your blood weight and acid reflux medicine here. Is there anything else that you are looking forward to having?” 

These three basic confirmation steps will offer assistance to decrease the hazard of an apportioning blunder.

  • Tall man lettering

Tall man lettering is often utilized to assist separate parcels of sound-alike/look-alike medicinal names that are distinctive so as to draw one’s eye to a potential source of the mistake. Consider the case of hydralazine (which is a type of antihypertensive) and hydroxyzine (which is a type of antihistamine). These drugs seem the same but the three middle letters. Subsequently, on the bottle and when communicating the name of the drug in the method of writing, those diverse letters will be capitalized to draw the reader’s eye to the potential disparity (you can consider hydrALAzine and hydrOXYzine as an example of this situation).

  • Inventory separation

Inventory administration makes up a considerable portion of the workload of a pharmacy team. Inventory administration may incorporate requesting and accepting items, recognizing particular capacity necessities, and evacuating lapsed or reviewed drugs. Plan 2 (or the C-II) controlled substances are subject to extra stock checks and equalizations. Inside a drug store, diverse procedures for partitioned medicines may be utilized. To be more specific, it is possible that the high-risk medications are put away independently from other types of medications, and drugs with comparable definitions may be put away together so that the drug store representative can easily compare “like” items to recognize the right and suitable medication.

  • Leading and trailing zeros

Leading and trailing zeros are vital concepts that the pharmacy technician should keep in mind, particularly amid information passages and when performing calculations. For entirety numbers, don’t utilize trailing zeros, as within the case of 5.0; instep, basically type in the entire number (5) and add units. Of note, a zero ought to be included before a decimal point (as within the case of 0.5 mg or 0.75 mL) to increase the potential chance of mixing drugs overdose.

  • Barcodes

Comparative to NDC codes, each drug’s standardized identification is interesting and can be utilized to confirm that the right item is chosen. It is incomprehensible to do this with the exposed eye. Instead, a scanner may be effectively utilized for the purpose of checking the person’s medicare item into the system and to confirm the proper drug is chosen within the drug filling procedure.

Abbreviation use

It is recommended for the Abbreviations to be dodged at whatever point conceivable. To be more specific, “QD” ought to be composed out as “once a day” or “daily” for the purpose of avoiding unnecessary confusion with QID (4 times a day) or QOD (each day). Within the busy work environment in the pharmacy, truncations could seem speedier or less demanding to utilize, but spelling out what you mean will spare a large amount of time – and anticipate errors – in the long term.

  • Pharmacist intervention

A drug specialist ought to continuously be accessible within the drug store in case of questions or concerns. Creating a collaborative relationship and knowing when to allude to your drug specialist colleagues will assist you to be effective as a pharmacy technician. At whatever point a question or concern emerges from the clinical perspective, it is your prompt to inform the pharmacist that he/she is required for intercession. It is not recommended for the pharmacy technician to never handle a clinical issue or give clinical data, as usually one of the numerous obligations of the pharmacists when they are on duty.

  • Drug Utilization Review (or the DUR)

Pharmacists take responsibility to conduct DURs (which stands for drug utilization reviews) earlier to apportion an unused pharmaceutical or refill an existing arrangement. The DUR ought to incorporate a comprehensive survey of the patient’s medicine and over-the-counter (OTC) drugs, with an extraordinary center on drug-drug intelligence and potential adverse drug events (which is often called as ADEs). Drug specialists ought to be counseled in case patients have questions or concerns in terms of their medications (counting OTCs) or in case medicates abuse or mishandling is suspected.

  • Adverse Drug Event (ADE)

Adverse drug events (which is often called as ADEs for short) are undesirable responses that happen from the ordinary utilization or potential abuse of medicine. These occasions can be due to a medicine blunder or an unfavorable response from commonsense. Antagonistic occasions from medicine are more genuine than side impacts and have the potential to cause harm or indeed be life-threatening. Any unfavorable occasion, notwithstanding its beginning, ought to be archived in a patient’s chart to increase the potential risk of it happening once more within the long run. Moreover, it is critical for such occasions to be detailed to the FAERS (or the Adverse Event Reporting System) for the purpose of quality confirmation.

  • OTC recommendation

An OTC medicine (or over-the-counter) medicine is a type of medicine that does not require medicine to be gotten from the drug store. OTC medicine regularly treats the side effects of minor illnesses such as gentle torment, cough/cold side effects, regular hypersensitivities, or a sleeping disorder. Cases of OTC medicines incorporate acetaminophen, phenylephrine, cetirizine, and diphenhydramine. It is required for the pharmacist to continuously be accessible at the drug store counter for the purpose of helping with any OTC questions or suggestions.

Despite the fact that it is not required for the OTC medications to have a prescription, it is still critical for the pharmacist to be accessible to assist suggest the most excellent OTC item to treat the customer’s particular affliction. A few clients may be drawn to an item that they saw on TV or listened to approximately on the radio. Usually where the drug specialist steps in to guarantee the security and legitimate choice of an OTC item given the patient’s pharmaceutical and restorative history.

  • Therapeutic substitution

Restorative substitution permits for a medicine to be exchanged for a distinctive pharmaceutical within the same sedate lesson (in spite of the fact that it is not the same sedate) without beginning with checking with the prescriber. This practice is particularly common in clinics and government offices, in which examinations of security, viability, and fetched frequently decide which restricted supply of drugs (closed model) will be kept up on-site. It is critical to note that helpful substitution is diverse than nonexclusive substitution, which happens when the nonexclusive adaptation of a medicate is substituted for the brand title sedate (for example: “Zoloft” is endorsed but “sertraline” [nonexclusive for Zoloft] is apportioned).

  • Misuse

Pharmaceutical misuse—whether deliberateness or unintentional—is considered a public health crisis. Pharmaceutical abuse may happen in a number of distinctive ways. To be more specific, an individual may take somebody else’s sertraline to self-medicate his or her discouragement, an individual may take lorazepam more frequently than endorsed since of expanding uneasiness, or an individual may intentioned take oxycodone in an exertion to “get high.” Notwithstanding the cause or aim, drug store staff ought to be careful with respect to false medicines and changes in understanding behavior to assist distinguish cases of abuse and mishandling.

  • Adherence

Distinguishing basic causes of missed dosages can offer assistance to dodge treatment disappointments and unfavorable results moving forward. Much like medicine mistakes, the cause of a missed dosage may be multifactorial. Checking a patient’s medicine profile to find out the lapsed refills can offer assistance to distinguish the potential issue, and pharmacist counseling on the significance of pharmaceutical adherence and adherence strategies can offer assistance in getting the healthcare process of patients back on track.

  • Post-Immunization Follow-Up

In case a pharmacist regulates an antibody, certain data ought to be archived within the occasion an unfavorable response happens post-immunization. The taking after ought to be recorded when an antibody is managed in any case in case given compatible with medicine or standing, and arrange understanding socioeconomics, requesting prescriber, route and location of administration, antibody parcel number and termination date, the title of immunized, and date managed…

  • Allergies

A complete as well as a running list of a patient’s sensitivities, counting response sort, ought to be recorded before apportioning any drug store item. Occasionally, drug store staff ought to audit with a patient sensitivity list to note any changes. The pharmacy specialist ought to continuously audit a patient’s sensitivity list before apportioning a drug store item, notwithstanding if it could be a medicine or OTC medicine. In case a persistent creates a hypersensitivity to an apportioned medicine, it ought to be documented and famous to ensure the item isn’t apportioned within the future.

  • Drug interactions

In the event the pharmacist performs a sedate utilization audit, he/she surveys the patient’s profile and pharmaceutical list to require under consideration any potential for drug-drug intelligence. A few drug-drug intuitions may warrant particular counseling focuses or observing parameters for the drug specialist to go over with the patient earlier to apportion. But a few potential drug-drug intuitions may warrant a call to the provider’s office for elective treatment in case serious or life-threatening.

Event reporting procedures

Adverse occasions in expansion to medicine blunders ought to be detailed and archived both inside and remotely for quality affirmation purposes. Such detailing isn’t utilized for negative or corrective reasons but instead to get the forms that took place and to superior the practice of pharmacy.

  • Medication errors

Medicine mistakes can happen at any step of the medicine utilizing preparation, extending from endorsing and translating to apportioning and regulating. Indeed after a pharmaceutical has been utilized, in the event that it isn’t fittingly checked, a blunder may happen. It is vital to distinguish the source of a pharmaceutical mistake to dodge future problems. Be that as it may, the method of recognizing a particular source may be challenging since pharmaceutical blunders is frequently multifactorial. The patient included within the blunder ought to also be notified if unconscious as well as the endorsing practitioner. 

  • Adverse effects

As expressed within the ADE (which is called Adverse Drug Event also) area over, unfavorable impacts or responses to a pharmaceutical ought to be detailed to the FAERS (or the FDA Adverse Event Reporting System). In the event that the plenitude of ADEs is detailed on the same pharmaceutical, the FDA will take activity on the medicate producer to moderate or resolve the suspected issue. The result from the FDA can run from the incorporation of a dark box caution on the item, item review, or indeed obligatory medicine direct issuance at whatever point the item is apportioned. Medications may be pulled from the advertisement in case adverse events are serious or life-threatening.

  • Product integrity

Any pharmaceutical item that’s apportioned ought, to be honest to goodness and its judgment ought to be up to the pharmaceutical manufacturer’s benchmarks. A product’s judgment can be compromised due to lacking capacity, temperature changes, dampness levels, etc. Besides, a pharmaceutical that has bypassed its termination date ought to never be apportioned, as the item judgment is imperfect. Due to lacking capacity, these ought to be disposed of from stock and not apportioned because the product integrity has been partly compromised.

  • Root-Cause analysis 

A root-cause investigation is utilized to decide the basic root cause of an issue. In pharmacy, this regularly includes looking at the forms set in place for filling and apportioning a medicine and at what point did a blunder happen. It is critical to know the beginning of a pharmaceutical blunder for handling advancement and to anticipate it from repeating. To make strides on this, the drug store actualized standardized identification filtering. Standardized identification filtering makes the item determination handle simpler because it will not permit medicine to be filled or checked by the pharmacist unless the standardized identification of the medicine is scanned and matches the precise medicine that’s recorded on the medicine name.

Types of prescription errors

It is of most extreme significance in each drug store staff’s responsibility is careful when preparing prescriptions. Continuously double-check your work, as a straightforward botch on your portion has the potential to hurt the patient. It is your duty to have a concrete understanding of your obligations and how to effectively total them with a negligible edge of blunder.

  • Abnormal doses

It is eventually up to the pharmacist at the quality affirmation check to approve the helpful fittingness of a medication’s dose being endorsed. But it is useful for the pharmacist to gotten to be recognizable with standard dosing, dose shapes, and courses of organization of common medicines. In the event that ever is in question, let’s ensure to inquire the pharmacist before the process of data entry.

  • Incorrect quantity

Apportioning the right amount of medicine is a vital step of the prescription filling preparation. Now and then it isn’t as simple as essentially filling the amount composed on a medicine. It is vital to note that it is legitimate to apportion less than the amount authorized on medicine, but you ought to never apportion more than what is composed. In the event that a patient requests to just fill 28 days of a non-controlled pharmaceutical but the medicine is composed for 84 days, it is lawful to do so. The remaining amount will be on record at your drug store until the persistent chooses to refill it.

  • Incorrect patient

It isn’t exceptional for two patients to have the same title recorded in your drug store computer framework. Be beyond any doubt to include an alarm note in their understanding profiles to double-check the patient’s choice so a mix-up does not happen in the future. Too, ensure to recognize postfixes at the conclusion of a patient’s title like Jr. or Sr. as that has the potential to cause inaccurate patient choice as well.

  • Incorrect drug

The determination of an off-base medication can happen at information passage or amid item determination. This will happen due to carelessness or when medications sound-alike/look alike. To be more specific, dexilant may be a proton pump inhibitor utilized to treat GERD, which is commercially accessible in 30MG and 60MG measurements. Duloxetine could be a medicine utilized to treat an assortment of conditions counting sadness, which is accessible in those measurements among others. See how the two seem effectively blended up in case one was not paying consideration or working as well quickly? It can be terrible in the event that a patient gets the upper rather than their acid reflux medicine, or vice-versa.

Above is our Study Guide For Patient Safety and Quality Assurance. We hope that all the information and knowledge provided in this article can help you when working in the pharmacy or taking the PTCB® exam.

If you want to get more study guides about PTCB, visit our website and take our free PTCE practice test or download it for your IOS or Android devices now!


Is The PTCB Exam Hard? How To Pass The PTCB Exam

Is the PTCB exam hard? Let’s figure out what the PTCB test is, how hard it is, what materials are included on the exam, and more in this post!

January 1, 2022

Taking any exam, especially one that qualifies you for your profession, may be nerve-wracking. The PTCB exam may appear daunting due to the application price and the delay to repeat the test if you fail! You may be wondering if the PTCB test is difficult.

So, is the PTCB exam hard? The PTCB test is difficult for some people, while it is simple for others. Your score will be determined by your level of knowledge, the amount of time you spend studying, whether you are a good test taker, and the randomized questions you are given.

Read more about Comprehensive PTCB Study Guide

We don’t suggest taking this test unless you’ve spent time studying the material. Fortunately, we’re here to guide you through the process of studying and taking your test step by step. We’ll go over what the PTCB test is, how hard it is, what materials are included in the exam, and more in this post!

What is the PTCB exam?

The Pharmacy Technician Certification Board (or PTCE) Exam is taken to get the certification. In most areas, being a pharmacy technician necessitates certification. Even in places where certification isn’t required, becoming a qualified pharmacy technician will improve your chances of landing a job and progressing in your career.

Is the PTCB exam hard?

Is the PTCB exam hard?
Is the PTCB exam hard?


The difficulty of the PTCB exam depends on a number of factors, including your test-taking skills, how much you’ve studied, and the questions you’re given. From 1995 through 2020, the average pass rate for the PTCE was 72 percent. In the year 2020, 70% of test-takers will have passed the exam. You shouldn’t be concerned if you study first—and we’re here to assist you with that!

The PTCB exam’s 90 multiple-choice questions are randomized, so each test taker will get a different set of questions. You could get lucky and just be asked questions that are simple to answer, or you might be questioned about your faults. Because of the random selection of the exam, preparation is even more important, as you want to be ready for everything that may appear on it.

The following fact to be aware of is that 10 of the 90 questions will be unscored. This implies that it makes no difference whether you answer the questions properly or wrongly; your test score will not be affected. During the test, however, you will not be aware of which questions are unanswered.

You’ll have two hours to complete the exam, including five minutes to read the instructional and five minutes to complete the survey.

Can you retake the PTCB test?

Yes, you may take the PTCB exam again! You must wait a certain amount of time before reapplying, as follows:

  • For a second try, you have 60 days.
  • For a third try, you have 60 days.
  • A fourth try will take six months.

Before you may retake the test after the fourth try, you must show proof that you prepared for it. However, you are unlikely to reach this point! You can take the exam as many times as you like as long as you can afford to pay the application cost each time.

How to pass the PTCB exam?

It’s critical that you prepare for your exam ahead of time. You must be prepared to answer any question that is posed to you.

This isn’t an exam you’ll be able to study for and then pass the night before! Here are some tips to help you get the most out of your study sessions.

1. Be aware of the test’s content

On the PTCB Exam, the following topics are covered:

  • Medications (40% of exam questions)
  • Patient Safety and Quality Assurance (26.25%)
  • Order Entry and Processing (21.25%)
  • Federal Requirements (12.5%)

These subjects are given in the order in which they are most frequently asked about on the test. Though you must be proficient in all four categories to pass the exam, it makes sense to dedicate more time to studying drugs than the federal requirements—after all, you can’t pass if you answer 40% of the questions incorrectly! Get more information with our blog about What Is The PTCB Passing Score?

When studying, you’ll probably want to break down these concepts even further to make them less broad and overwhelming.

2. Study, study, study!

It’s time to study now that you know what will be on the test. However, don’t go in blind!

To get started, choose which research approach works best for you. Do you gain knowledge better when you read, listen to what is said, write it down, or make a chart? If you’re not sure, try different learning strategies, and feel free to combine them! Try our online learning guide if you need some help with your studies. ABC E-Learning will teach you all you need to know about the PTCB test, provide you with hundreds of practice questions and a study guide for each part following the clear exam structure to help you prepare:

3. Put your knowledge to use

Finally, you must apply your knowledge to ensure that you retain what you have learned.

To test yourself on each exam topic, try making or purchasing flashcards. Make sure your flashcards are up to date, then quiz yourself throughout the day with random cards.

We recommend that you maintain your cards on you at all times. This way, if you have free time, you may put it to good use by studying!

Try our free PTCB practice test that includes questions from prior examinations if you’d like a more realistic testing experience.

4. Don’t forget to take breaks

Studying all day might appear to be useful, especially if you’re cramming shortly before an exam. Short study periods spaced out over time, on the other hand, can help you learn more effectively.

Don’t overwork yourself, and remember to take care of yourself in between study sessions. Sleep, water, and a well-balanced diet can assist you to concentrate throughout your study sessions and during the test.

Finally, believe in yourself—you can do it!

Obtaining certification as a pharmacy technician is a significant achievement. It’s the end of late-night college study sessions and the start of a rewarding pharmacy career. However, you must pass the Pharmacy Technician Certification Board (PTCB) test before you can call yourself a CPhT. Now you know the answer to “Is the PTCB exam hard?”.  While the PTCB may be difficult, proper test preparation will make all the difference.

If you want to get more information about PTCE Test, visit our website and take our free PTCE practice test to easily pass your exam, or download it for your IOS or Android devices now!


Pharmacy Technician Duties And Responsibilities [2023 Updated]

In this article, we give you the 5 important pharmacy technician duties to obtain a better knowledge of the job and decide if it's suited for you.

January 1, 2022

We’ve all seen them before: the friendly drugstore staff who assist us in picking up and paying for our medicines. You might have assumed they were pharmacists in the past. They are, however, pharmacy technicians, or pharm techs, as they are also known.

Sure, you might believe they’re really simply a cashier, handing out prescriptions and taking care of the register. But their duties go much beyond that. They do, in fact, play a critical role in maintaining patient safety.

If you’re interested in pharmacy technician duties and what to expect on the job, you’ve come to the right place. What exactly does a pharmacy technician do? Continue reading for a detailed breakdown of the tasks you’ll be doing as a pharmacy technician. We give you the important five pharmacy technician responsibilities to obtain a better knowledge of the job and decide if it’s suited for you.

What does a pharmacy technician do?

A pharmacy technician works very closely with a pharmacist to make sure their clients’ health and safety. They locate, dispense, pack, and label a patient’s prescription medicine, which is then checked for accuracy by a pharmacist before being dispensed to the patient. They may also assist pharmacists with administrative duties such as processing insurance claims, inventory tracking, and paperwork filing.

In hospitals, drug and grocery stores, and other medical settings, a pharmacy technician assists pharmacists in the preparation and distribution of medications to patients. In many pharmacies, technicians are responsible for the following tasks.

Pharmacy technician duties list

A pharmacy technician mainly works in retail and hospitals. As a pharmacy technician, you will then be working under the supervision of a licensed pharmacist in both of these settings. Your duties may change based on your work environment; however, understanding all of the duties of a pharmacy technician, regardless of the workplace, is critical to your career. Continue reading to learn about the responsibilities of a pharmacy technician:

Receiving and confirming prescription orders

What does a pharmacy technician perform on a daily basis? Receiving and verifying medicine orders is a big part of it.  In today’s digital environment, the majority of prescriptions are e-prescriptions. The pharmacy staff will not only need to utilize computer software to get these prescriptions, but they will also need to validate insurance coverage before the patient picks up their drug.

Obtaining and verifying the patient’s information when a written prescription is brought in is still an important aspect of the technician’s duty, even though there are more e-prescriptions than in the past. This includes verifying that the patient’s name, address, phone number, date of birth, medication allergies, and insurance information are all spelled correctly.

Because even the smallest mistake can have serious consequences, pharmacy technicians must pay close attention to every detail.

Preparing and filling prescriptions

It’s more than just counting pills and labeling bottles when it comes to filling prescriptions. This pharmacy tech task is a very detail-oriented procedure with more variability than you may expect.

Most people associate prescription drugs with tablets or capsules, but there are several that require preparation, such as creams, ointments, and compounds.

Pharmacy technicians working in hospitals and particular hospital units may be responsible for creating intravenous products such as Total Parenteral Nutrition (TPN) solutions, drugs, and treatments, all of which are crucial to patient safety and recovery.

Interacting with customers and answering questions

If you work in a retail pharmacy of any type, you may expect to engage with patients or customers on a daily basis. This might include assisting them with prescription purchases, identifying an over-the-counter drug, addressing basic medical questions, or directing them to a pharmacist.

Customer service abilities are, without a doubt, essential. The pharmacy technician must be capable of responding to technical questions concerning insurance coverage and copays in a straightforward manner. Strong interpersonal skills are also required because they are expected to be a kind, helpful presence behind the counter.

Many people who visit a pharmacy aren’t looking forward to being there—being sick and dealing with insurance isn’t nice. To make the encounter as enjoyable as possible, you must have the correct personality and attitude. One of the most important pharmacy tech skills you may have is customer service. (see more about pharmacy technician skills that you should know)

Measuring and Mixing Medication Properly

As a pharmacy technician, you will be required to measure pills or powders using a digital scale. After skilfully counting the pills or measuring the liquid, the medication must be administered. To finish the process, choose the appropriate pill or liquid container and label it accurately.

Print Labels Using Technology

The labels are mainly created by a computer and should clearly include the name of the prescribing physician, the patient’s name, the name of the medicine, and the dosage guidelines. You will then conduct a final review with the pharmacist to rule out any mistakes, guaranteeing the patient’s safety, before handing over the medication.

Process Insurance Claims

This step is to assist the patient in settling insurance claims. Before the patient leaves, double-check and ensure that all of the information on the insurance file has been updated to avoid any problems later. Following that, you must process the claim. Most claims may now be processed electronically, making the job of the pharmacy technician faster and easier. If this is not an option, you must contact your insurance company. Claims are sometimes denied due to clerical errors. In this case, you should contact your insurance company for assistance. This procedure can be time-consuming at times.

Managing inventory and performing organization tasks

Consider the following situation: you’ve recently been diagnosed with an illness and need to get your antibiotic before returning home and crawling back into bed. You go to your pharmacy only to discover that they are out of stock of the antibiotic you require to fill your prescription.

It’s a little inconvenience at best, and a major issue at worst. This is only one of the reasons why inventory management is such a crucial responsibility for pharmacy technicians.

Performing frequent inventory counts on particular prescriptions, stocking inventory, and checking for expired medications are all examples of inventory management. This procedure maintains the pharmacy supplied and avoids potentially disastrous problems caused by out-of-date medications.

Enter Patient Data

Customer data, such as patient and prescription details, as well as insurance claim files, must be carefully stored or disposed of if no longer needed. All of this information must also be entered electronically. In some cases, you may need to account for any drug interactions or allergies that the client may have.

Manage Accounts

As part of your clerical responsibilities, you must manage pharmacy accounts, accept payments from patients, and tally payments and receipts each and every day.

Compound Intravenous IV Solutions

You will make liquids, ointments, and powders for intravenous mixing or compounding procedures. Depending on your job, you may be in charge of sanitizing an IV room and its equipment.

Various specialized roles

As you can see, pharmacy technicians are critical to running a very well, efficient, and safe pharmacy. In addition to the pharmacy technician job duties listed above, as pharmacy technicians acquire experience and advance in their careers, they may take on additional responsibilities.

Some pharmacy technicians advance to the position of pharmacy technician supervisor, in which they oversee and manage other pharmacy technicians.

In addition, pharma techs might specialize in a particular field, like compounding. Many of these advanced responsibilities will be highly influenced by the environment in which you work, as well as state rules and regulations.

What is a pharmacy technician not allowed to do?

Drug Utilization Review

As a pharmacy technician, you are not allowed to conduct a thorough review of a patient’s medication information before, during, and after the medications are dispensed and take any actions based on it.

Interpret and Modify Medication

A pharmacy technician may not use his or her discretion to interpret a prescription or change a patient’s medication without first consulting with the pharmacist.

Patients’ Advice

As a pharmacy technician, you are not permitted to provide any medical advice or suggest any over-the-counter medication to patients.

Validating the Dispensing Process

Before dispensing medication to a client, you must obtain permission from the pharmacist at the pharmacy where you work. A pharmacy technician is never supposed to validate the dispensing procedure.

Essential Pharmacy Tech Skills

Pharmacy Technician Duties

As you can see, a pharmacy technician’s responsibilities involve a lot more than you may think. So, what skills will you require to succeed? Let’s look at some of the most important transferable skills and abilities you’ll need, as well as how they’re used.

  • Communication: When taking prescription orders, pharmacy technologists speak with pharmacists and doctors. They must also pay close attention to the demands and questions of consumers in order to refer them to the pharmacist.
  • Problem-solving abilities: Pharmacy technicians should be mature enough to interact with patients, insurance companies, and coworkers to address issues.
  • Organization: Pharmacy technicians must combine activities assigned by pharmacists, such as stocking shelves and keeping an inventory, with patient and customer service.
  • Mathematical skills: Filling prescriptions and mixing drugs need a thorough understanding of basic mathematical fundamentals.
  • Detail-oriented: Mistakes with prescription kinds, dosages, or interactions can lead to serious health consequences. Despite the fact that pharmacists are directly responsible for the medication’s safety, pharmacy technicians are the first line of defense against these risks

Or if you want to get more information you can visit our blog about the pharmacy technician requirements.

Is a career in pharmacy better for me?

A career in pharmacy allows you to be a part of one of the healthcare industry’s fastest-growing industries. Pharmacy technicians collaborate closely with pharmacists (note these are two different jobs, for more information you can visit our blog to better understand the difference between pharmacists and pharmacy technicians) to ensure that patients have access to the drugs they require.

Is it simple to work as a pharmacy technician?

Despite the fact that professions in pharmacy are rewarding, it is not easy work. Many pharmacy technicians are on their feet for the bulk of the day. Pharmacists may be required to work a range of schedules, including weekend and holiday shifts.

What legal requirements are there for working as a pharmacy technician?

State-by-state standards for working as a pharmacy technician vary. Contact the state board of pharmacy for particular criteria in your state.

Could you see yourself in this job now that you have a better understanding of pharmacy technician duties and responsibilities? If that’s the case, you’re ready to go on to the next phase. If you want to get more information about PTCB, visit our website and take our free PTCE practice test to easily pass your exam, or download it for your IOS or Android devices now!


Study Guide Of Medication Safety For PTCB® Exam

Medication Safety is often considered the priority when working at the pharmacy. Let’s take a look for details in this blog!

January 1, 2022

General information of medication safety

Medication Safety
Medication Safety


The most up-to-date version of the PTCB® Exam (in 2020) covers four regions of consideration, but the questions are not isolated into segments on the actual test. This region of study, Medicines, account for generally 40% of the total test questions (you can get more information with the Comprehensive PTCB Study Guide). That’s nearly half, it is necessary for you to exceptionally well arrange for questions on the concepts in this medication safety study guide.

The questions on medication safety are for the most part taken from the previous version test’s Pharmacology area, but moreover, incorporate many concepts that were within the Sterile as well as Non-Sterile Compounding and Inventory Management from the previous version of the PTCB® Exam. There’s a completely new concept in the current version, Narrow Therapeutic Index (or also called NTI) Medications, that was not recorded within the substance diagram of the old version test.

Medication names and classifications

Similar to numerous other professions, knowing and utilizing the fitting lexicon is often considered a critical portion leading to the success of the work. Being recognizable with common pharmaceutical names and spellings will make it less demanding to know exactly what the patients want and communicate with other healthcare experts. Within the domain of pharmacy in general, it is significant to be correct with names and spelling, since two medicines may have exceptionally comparable names but be utilized for immensely diverse purposes. Regularly, medicines are known by both their brand and a bland title. A few healthcare experts or patients may utilize them, making it basic to know both names for each pharmaceutical for the purpose of setting up successful communication.

  • Generic names

Generic drugs are ordinarily the lower-cost forms of brand-name drugs. A pharmaceutical is created under its brand title just whereas under patent  (approximately last for about 20 years) because the pharmaceutical company who made that type of drug has the sole rights to it. After that, other pharmaceutical companies can fabricate it beneath the non-specific title, which may moreover be known as the chemical title.

  • Brand names

Brand names are regularly shorter compared to generic names; subsequently, drug producers regularly utilize brand names to publicize modern drugs. It is absolutely vital for pharmacy staff to note that one nonspecific medicate may have numerous brand names, depending on medicating definition and producer (for example, zolpidem is found in Intermezzo®, Edluar®, Ambien®, and Zolpimist®). The primary letter of a brand name of drugs should be capitalized because it is legally protected by its medicate producer. It is vital to exactly know or at least be familiar with the brand and non-specific names for the Best 200 medications, as they are utilized as often as possible in reality.

  • Medication classifications

Pharmaceuticals are classified into medicating classes based on how they work (instrument of activity) and influence the body. Regularly, the postfix of a drug’s generic name is able to demonstrate its medicate class. For illustration, pharmaceuticals that conclude with -olol (e.g., metoprolol and propranolol) are blood pressure-lowering specialists known as beta-blockers. In some cases, the prefix of a drug’s bland title will demonstrate its sedate course. To be more specific, pharmaceuticals that start with cef-/ceph- (e.g., ceftriaxone and cephalexin) have a place in the anti-microbial course of medicines that are typically known as cephalosporins.

Therapeutic equivalence

Therapeutic equivalence is assigned when two medicate items meet strict criteria in understanding with the FDA (which stands for the Food and Drug Administration) Orange Book. Pharmaceutical equivalents, go along with pharmaceutical alternatives as well as therapeutic equivalents all go under the umbrella of therapeutic equivalence. By law, a generic medication that appears helpful proportionality must be substituted for the brand title item when filling a medication unless a nonexclusive isn’t on the advert or the prescriber regards the brand as therapeutically essential.

Drug interactions and contraindications

Drug interactions often happen for numerous reasons and can run in seriousness from gentle to life-threatening. It is critical to instruct patients about the potential for drug interactions as well as to depict any antagonistic responses they may encounter during the process of utilizing drugs for their treatment.

  • Drug-Disease

Drugs that are utilized for one malady may have a risk for worsening or exacerbating another disease. To be more specific, utilizing ibuprofen for pain in a patient with heart hazard may be considered a potential drug-disease interaction, as ibuprofen can cause liquid maintenance and decline heart disappointment. In case a persistent with heart failure tolerates ibuprofen well, at that point the interaction isn’t clinically critical; but in the event that the patient’s heart hazard worsens after beginning to use ibuprofen, at that point, it is recommended to consider a completely new approach to oversee pain.

  • Drug-Drug interactions

Drug-Drug interactions between two (or more) medicine drugs are common, can happen for an assortment of reasons, and ought to be assessed by the drug specialist earlier to medicate apportioning. Taking numerous medicines, being endorsed drugs by numerous healthcare experts, and utilizing numerous drug stores can increase a patient’s hazard of encountering a drug-drug interaction. Omeprazole, a medicine utilized to treat acid reflux, interatomic with the digestion system of clopidogrel, an antiplatelet pharmaceutical. This combination ought to be prevented and other types of alternative therapies to treat acid reflux ought to be carefully considered. Drug-drug intuition can moreover happen between medicine and OTC(short for over-the-counter) medicines.

  • Drug-Dietary supplement

St. John’s wort has the foremost potential for interaction with medical drugs. For illustration, it has been related to an expanded hazard of dying with the blood-thinning medicine sedate warfarin and improved impact of medicine drugs utilized for discouragement and uneasiness. Additionally, vitamin E at tall dosages has been related to an expanded hazard of dying; combining vitamin E with warfarin further increases this hazard. Usually, it is the main reason why when talking to patients, pharmacists need to ask them about all the medicines they take, including even vitamins and supplements for the purpose of getting a total pharmaceutical list.

  • Drug-Laboratory

Research facility test that comes about is once in a while influenced by types of medications; in any case, since the test that comes about may be erroneously positive or negative, it is critical to be mindful of the potential for this interaction to happen. For case, finasteride may be a medicine sedate utilized to recoil a broadened prostate. It may diminish a man’s prostate-specific antigen, a research facility test utilized to screen for prostate cancer. In case a research facility comes about that is deciphered without knowledge of the persistent taking of finasteride (and so having an erroneously moo PSA), it could meddle with the convenient conclusion of prostate cancer. Biotin could be a vitamin that advances hair, skin, and nail wellbeing. Taking this pharmaceutical can cause untrue readings in numerous research facility tests, counting TSH (thyroid-stimulating hormone) testing.

  • Drug-Nutrient

Supplements incorporate vitamin supplements and supplements from nourishment. Calcium is a fundamental supplement that can be ingested within the frame of nourishment (drain), dietary supplements (calcium supplement), or OTC drugs (stomach settling agent). In any frame, in case you take calcium at the same time as a fluoroquinolone anti-microbial (for example, ciprofloxacin), it can have the potential to diminish the absorption of the anti-microbial within the body, in this manner diminishing the capacity of the antibiotic fighting against infections.

Medication specifications and calculations

It is critical for pharmacy technicians to be recognizable with common doses, dose shapes, qualities, and units. This will make it simpler to distinguish the right medication, communicate with other healthcare experts, and indeed distinguish potential fake medicines. Numerous questions appearing on the PTCB® Exam around this subject may incorporate calculations.

  • Strength and Dose

Drug strength is the number of dynamic drugs in any given measurement frame. The drug’s quality will be famous quickly after a medicate title and is commonly communicated in terms of mg (short for milligrams) or mcg (short for micrograms) for verbal tablets or capsules, mg/mL (short for milligrams/milliliter) for fluid arrangements, and grams (g) for topical creams, gels, and treatments. Drugs can also be accessible in more than one strength. It is vital to get it common dosing units and how to change over from one to another.

  • Dosage forms

The dosage form of a drug is often considered another term for its physical frame. Drugs come in all shapes (e.g., tablets, solutions, capsules, patches, and creams) and sizes (e.g., 10 mcg, 70 mg, and 5 g). One critical dose shape to direct on is the suspension because it ought to be shaken in order to equitably scatter the suspended particles and convey uniform measurements to the quiet. A few topical solutions, like betamethasone, come in a few shapes such as an emollient, cream, and ointment.

  • Administration routes

Popular administration routes incorporate inward breath, verbal, nasal, rectal, vaginal, topical, and transdermal. It is of the most extreme significance to precisely distinguish the expecting way for a drug to be given. Within the case that a persistent would take a capsule by mouth rather than embedding it into the rectum, medication absorption, safety, and/or adequacy may be compromised. In case there’s any concerns or questions related to administration routes, a call to the prescribers or pharmacists ought to be made for the purpose of clarifying.

  • Special administration and handling instructions

Several types of medications require special capacity, administration, and dealing with information that is critical for the patient to be mindful of. A few suppositories, such as promethazine, must be put away within the fridge earlier to utilize and ought to be handled with gloves because it has the potential to soften at room temperature or indeed from the body warm from your hands. Moreover, suppositories come bundled in thwart or difficult plastic wrap. These require special pharmacy instructions to unwrap earlier to insertion into the rectum, as numerous patients may be new with suitable administration pharmacy methods.

  • Duration of Drug Therapy

The typical duration of drug therapy is often decided by the diagnosis as well as several other patient-specific components. Chronic conditions, misery, or diabetes as examples, may require progressing pharmaceutical treatment. Several more intense issues, such as torment or infection, may have to be treated for a couple of days or weeks. In case patients take medicine for less or more time than prescribed, it may cause issues down the street, such as uncontrolled diabetes or anti-microbial resistance. The prescriber sets the term of medicate treatment for each medicine composed based on the basic condition being treated.

Other common and severe effects of medication

Unfavorable adverse side effects are popular and can run from mellow to serious responses. Persistent counseling ought to incorporate instruction on almost what side impacts to see out for. In spite of the fact that all side impacts are considered undesirable, most are considered negative but a few could be considered positive depending on the understanding, for example, hair development or weight loss.

  • Side effects

Adverse side effects for several types of drugs can regularly be anticipated based on how the drug works. However, because adverse side effects are not a portion of the common therapeutic effect of the drugs, they are considered undesirable. Common side impacts may incorporate migraine, stomach disturbed, or discombobulation; a few side impacts go absent over time whereas others are anticipated to proceed for as long as a drug is being utilized. In expansion, a few side impacts may begin right after organization, whereas others may happen after many months or not at all. Indeed with the same type of drugs, adverse side effects can moreover contrast by measurements, dose shape, and course of the administration route.

  • Adverse effects

Unfavorable impacts are considered more extreme than side impacts and regularly warrant discontinuation of treatment or conceivably crisis restorative consideration based on its seriousness.

Adverse events are those that contrarily affect a person’s well-being or illness administration. Muscle torment and cramping are common side impacts of statin drugs utilized to treat tall cholesterol. In any case, severe unexplained muscle pain went with by dim (tea-colored) pee is an unfavorable impact of statin drugs, showing huge muscle breakdown (deductively known as rhabdomyolysis). This would warrant suspension of the particular statin sedate totally and counsel with the doctor to look for elective treatment.

  • Allergies

Whereas a drug’s most common side impacts can regularly be anticipated, hypersensitivities are much less unsurprising since the body’s safe reaction contrasts altogether from individual to individual. Unfavorably susceptible responses make up a mere 10% of all medicate side impacts; be that as it may, unfavorably susceptible responses can be life-threatening. Anaphylaxis is the foremost genuine unfavorably susceptible response and can result in hives, swelling of the confront or throat, wheezing, and even leading to death.

Anti-microbials are the foremost common causes of anaphylactic responses. It is vital to note that a few patients are unfavorably susceptible to inerts (non-drug) fixings, such as gluten or certain colors; sedate compounding permits for medicines to be made to suit the particular needs of patients. When inquiring patients about their sensitivities, it is critical to compose down the response sort. Anaphylaxis to medicine is considered a genuine sensitivity, while a disturbed stomach isn’t.

Drug stability

Pharmaceutical solidness is absolutely vital for the purpose of preserving the astuteness and secure utilization of the pharmaceutical item. Regardless of whether it may be a bottle of affront or an antibiotic suspension, all pharmaceutical items must be taken care of and put away appropriately to preserve the drug’s potency and integrity. Medicines can end up ruined, coming about in a misfortune of medicating soundness, and these ought to not be utilized because the potency and integrity of these drugs have been compromised.

  • Oral suspensions

Verbal suspensions are solutions that are provided in a manufacturer’s bottle as a powder. These items can be put away at room temperature until the termination date is met on the holder. In any case, the powder must be blended with the demonstrated sum of water earlier to apportion to get to be a suspension. Once blended with water, the verbal suspension must be given a beyond-use date based on the manufacturer’s solidness testing information. To be more specific, amoxicillin verbal suspension must be disposed of 14 days after reconstitution, with suggested capacity within the fridge.

  • Insulin

All insulins must be put away within the fridge earlier to utilize, making it steady until the close date shown on the bundle labeling. Once in utilization, it is just available and good for a certain sum of time depending on the sort of insulin. Once in utilization, affront aspart (or the NovoLog®) is steady for up to 28 days at room temperature, whereas affront detemir (or the Levemir®) is steady for up to more than 40 days at room temperature.

  • Reconstitutables

Drugs that are provided as a dry powder require reconstitution with a diluent earlier to utilize. Numerous solutions are fabricated in dry powder shape to permit an expanded rack life. Vancomycin is an anti-microbial that comes in a dry powder frame in a vial. This medicine must be reconstituted with the right sum of water earlier to include it into an intravenous sack. Clindamycin and benzoyl peroxide is topical medicine utilized to treat skin break out. Earlier to apportioning to the patient, it must be blended with the right sum of sterile water and be given a close date of 72 days.

  • Injectables

A few injectables come commercially accessible and can be apportioned to the understanding with a substantial medicine, whereas others must be drawn up and managed within the healing center or a doctor’s office. Each features a distinctive stability level and termination date based on the manufacturer’s testing information. Ceftriaxone is an anti-microbial utilized to treat an assortment of diseases. Once reconstituted, it is steady for 24 hours at room temperature and can be managed intramuscularly. Dulaglutide may be a subcutaneous injectable utilized to oversee sort 2 diabetes. It can be put away within the fridge until the bundle termination date but is as it were steady for up to 2 weeks in case it is unrefrigerated.

  • Vaccines

Vaccines are vulnerable and fragile so they must be put away appropriately to preserve the keenness and minimize weakening. Lacking capacity and handling can lead to vaccine ineffectiveness. All live and constricted vaccines must be put away within the fridge between 35-46 degrees Fahrenheit, but Zostavax. Zostavax could be a live antibody that must be put away within the cooler earlier for the purpose of administration. Once an antibody is evacuated from the fridge or cooler, it ought to be managed to the quiet without delay to diminish the hazard of corruption.=

NTI (Narrow Therapeutic Index) Medications

Concurring to the FDA, contract helpful list solutions are those drugs “where little contrasts in measurements or blood concentration may lead to genuine restorative disappointments and/or antagonistic medicate responses that are life-threatening or result in tireless or critical inability or incapacity”.These drugs require patients to experience normal blood testing to ensure the sedate concentration is to the worthy extend. Concentrations below the acceptable range lead to no helpful advantage but the potential for undesirable side impacts.

  • Incompatibilities

Incompatibility happens in case two types of drugs are blended with each other and come about in an unacceptable item, either by physical or chemical implies. Physical incompatibilities can regularly be seen obviously whereas chemical incompatibilities may or may not be really obvious.

  • Physical incompatibilities 

Physical incompatibilities ordinarily lead to a alter that can be seen by the bare eye. You ought to continuously check the physical item after making the compound to ensure that it is steady and congruous. Several obvious signs of physical incompatibilities incorporate:

  • Unexpected cloudiness
  • The formation of a precipitate more than one precipitate
  • The change of original color 
  • Ingredients separation 

Physical incompatibilities have the risk of being redressed by changing the solvents, fixing shapes, suspending operators, arranging or blending, etc. In any case, a few drugs are contradictory inside and out and ought to never be combined. An obvious case of physical incompatibilities is the expansion of calcium to ceftriaxone. This combination comes about precipitate that’s deadly.

  • Chemical incompatibilities

Chemical incompatibilities regularly lead to an alter within the chemical cosmetics of the compounds that cannot be seen by the exposed eye. Several obvious signs of chemical incompatibilities incorporate:

  • The reaction of oxidation-reduction 
  • The obvious change in pH of the drugs
  • Degradation or/and Decomposition
  • Hydrolysis

Medication storage

All drugs utilized within the drug store have capacity prerequisites. Drugs can be kept at room temperature, under refrigeration, or within the cooler depending upon medicate capacity necessities. A few drugs may have particular capacity prerequisites, counting light affectability or dampness confinements.

  • Temperature ranges

Room temperature is characterized to fluctuate between about 68 and 77 (F degrees Fahrenheit). Refrigerated drugs ought to be kept at 36 to 46 F. Drugs put away within the cooler are kept at a temperature of between -13 and 14 F. In the event that a medication has no particular capacity prerequisites, it is recommended to keep all of them at room temperature.

  • Light sensitivity

A few drugs are delicate to light (photosensitive) and have the potential to corrupt in case they are not put away legitimately. When apportioning a medicine, pills are ordinarily numbered out from the first manufacturer’s holder and apportioned in a patient-specific labeled golden bottle. Golden bottles are utilized for apportioning as the color makes a difference in avoiding beams of light. A few medicines, like nitroglycerin, have extraordinary capacity requirements and must be apportioned within the unique manufacturer’s holder.

  • Restricted access

Types of medications that are considered controlled substances are kept inside a particular confined get to range of the drug store. With that being said, these medicines ought to moreover be kept in a secure place absent from children and teenagers. Controlled substances within the category of CIII-CV, like lorazepam, zolpidem, and buprenorphine can be kept with the normal pharmaceutical stock of a drug store; be that as it may, a few drug stores still select to keep them in a more restricted access region. Drugs within the CII category have the most elevated manhandle potential on the pharmacy market and must be kept regularly in a vault or cage.

Besides, you can get more about PTCB Laws And Regulation

Above is our Study Guide For Medication Safety. We hope that all the information and knowledge provided in this article can help you when working in the pharmacy or taking the PTCB® exam.

If you want to get more PTCE Study Guides, visit our website and take our free PTCE practice test or download it for your IOS or Android devices now!


FAQs About The PTCB® exam

Many people still wonder about different aspects surrounding PTCB. In this article, we will provide you with FAQs about the PTCE Test.

January 1, 2022

As the demand for pharmacy technician recruitment is increasing, the selection of related pharmacy technician certification becomes a topic of interest for many people. However, not everyone understands the aspects surrounding this certificate as well as the ways to study and prepare for this. Understanding that demand, the following article will be FAQs about the PTCB® exam that can help you equip yourself with more knowledge.

FAQs About The PTCB® exam
FAQs About The PTCB® exam


By which method can I contact PTCB?

It is possible for you to find out all the necessary information recertify on the official website of PTCB. Besides, you can also contact PTCB by calling them via the phone number 1-800-363-8012.

Is there any information about the PTCB recertification process?

PTCB recertification process is required every 2 years from your last certification date. A total of approximately 20 hours of pharmacy technician-specific proceeding instruction must be completed in a period of time that lasts for 2 years. At least one of the 20 hours must be the law of pharmacy and one hour must be the patient safety.

How do I become a certified pharmacy technician?

For the purpose of becoming certified as a certified pharmacy technician:

  • Obtain your high school diploma or GED

How certification programs require applicants to complete at least a high school education.

  • Get your GED or high school diploma

Certification programs such as PTCB often require its candidates to complete at least a high school education course.

  • Completely graduated from a pharmacy technology educational course

This program ought to be endorsed by the ASHP (which stands for Accreditation Council for Pharmacy Education or the American Society of Health-System Pharmacists). You’ll be able to discover these preparing programs at community colleges and professional schools, and they regularly take a year or less to complete.

  • Study for the exam

Carefully study and prepare for taking the Pharmacy Technician Certification Exam. 

The PTCB gives you valuable study materials as well as a wide range of practice tests that can be beneficial for your preparation process.

If you want to get PTCE practice test, visit our website and download free practice test for your IOS or Android devices now!

And you can visit our blog to get more detail about the question How to Become Certified Pharmacy Technician (CPhT)?

  • Apply and schedule to take the exam

The pharmacy technician certification cost you need to pay for taking the exam with the PTCB is exactly $129. A few drug stores, in any case, might pay for their representatives to take the PTCB exam. In case you as of now work in a drug store, inquire your boss in case they offer that alternative.

  • Take the exam

Now, it’s time for you to take the Pharmacy Technician Certification Exam. The exam is computer-based, and you must take it individually at a certain testing center. The PTCB exam incorporates exactly 90 questions and takes approximately two hours for you to complete all. Notwithstanding the certification strategy you select, the PTCB exam incorporates segments on inventory management, patient services, quality assurance, information systems, pharmacology, compounding, billing and reimbursement, medication safety, and pharmacy regulations.

  • Successfully pass the exam

Promptly after completing the exam, you may get a preparatory score that gives you a sign of how well you did. If you fall flat on the exam, you’ll retake it up to three more times. You are, in any case, ought to pay an expense each time you take the exam.

  • Get your state permit

After you have successfully passed the exam and gotten your own pharmacy technician certification, you might moreover apply for a state license depending on where you live and work. It is possible for you to find out your authorizing prerequisites by reaching the Board of Pharmacy of your state where you are working/living.

  • Meet proceeding educational requirements

To preserve your pharmacy professional certification, you wish to total at least 20 hours of proceeding instruction each two a long time, and pay a recharging expense. Proceeding instruction courses can be in-person or online and must incorporate at least 1 to several hours on pharmacy laws and regulations and one hour on pharmacy security.

What should you study for the PTCB exam?

Below is the table of the knowledge area, the examples of the sub-topic topic as well as the proportion of questions on the total exam.

Knowledge Area

Example of the sub-topic

Proportion of questions on the total exam


The interactions of drugs, adverse side effects, generic names/ brand names of drugs

13.75% of the total questions

Law and Regulations

Hazardous substances when using drugs, recall policies of FDA, OSHA regulations, and laws

12.5% of the total questions


The procedure of infection control, sterile/non-sterile procedures, disposal of drugs

8.75% of the total questions

Medication Safety

Package inserts of drugs, package guides, medications with high risk, safety controlling strategy

12.5% of the total questions

Quality Assurance

The control systems of inventory, risk management of drug storage 

7.5% of the total questions

Order Entry and Medication Filling

Intake and interpretation during the customer support, fill process, labeling the drugs

17.5% of the total questions

Inventory Management

Preferred product lists, storage, removal

8.75% of the total questions

Billing and Reimbursement

Policies and regulations of the local states, healthcare reimbursement systems, social benefits

8.75% of the total questions

Information Systems

Preferred drugs lists, safe storage of drugs, the removal policies of drugs

10.0% of the total questions

What are the PTCB certification eligibility requirements?

It is obligatory for the PTCB candidates to meet all of the below eligibility requirements for the purpose of being eligible for taking the PTCB certification:

  • A valid diploma of high school (or high school equivalency certificate, for example, TASC, HiSET, or GED).
  • Full compliance with all the policies and regulations of appropriate PTCB certification.
  • Complete licensure actions/ any criminal conviction and/or State Board of Pharmacy registration.
  • Passing the PTCE exam.

What is the PTCB exam scoring?

The PTCB exam employments scaled scores to assist keep the scoring comparable from year to year. A candidate’s crude score (the number of questions that a pharmacy technician candidate replied to accurately) is changed to a scaled score. Scaled scores on the PTCB exam fluctuate in the range between 1,000 and 1,600. The passing score for the exam is 1,400 (get more information with What Is The PTCB Passing Score?). This passing score was decided by a board of subject-matter specialists who assess each test question and gauge the rate of qualified pharmacy technicians answering the question accurately.

Official reports of scores will be accessible online roughly 1 week to 1 month after the exam date. Candidates are to be given the alternative of having their score reports messaged to them. Candidates who pass the exam will get a certificate and wallet card roughly four to 6 weeks after the PTCB exam.

Candidates who have failed the PTCB exam are permitted to retake the exam after 2 months (for a moment and third endeavors). In case a candidate falls flat on the exam three times, they must hold up six months to require their fourth endeavor. After four fizzled endeavors, candidates must give proof of completing worthy planning exercises in order to be permitted to require the exam once more.

Can PTCB candidates bring a calculator with them?

It is not permitted for the PTCB candidates to bring a calculator with them into the test room under any circumstance. A calculator has been built into the PTCB exam. But in case a candidate demands a hand-held calculator and one is accessible at the test center, the candidate is allowed to utilize it upon request.

Can you take the PTCB exam online?

The format of online tests is accessible for all PTCB exams, counting the Pharmacy Technician Certification (PTCB) Exam. Specialists may select the online choice amid their introductory test planning preparation. Those who now have in-person testing arrangements may pick to cancel and switch to an internet conveyance arrangement. Online PTCB exams have the same designs and completion times as exams taken at an offline test center.

The online format is now experiencing a fast-paced development to test taking for credential candidates by permitting them the choice to require any PTCB exam from their claim computer beneath the virtual supervision of a live delegate. … Online exams have the same designs and completion times as exams taken at an offline test center.

Why is pharmacy technician certification necessary?

Numerous states require drug store specialists to be certified since they routinely work with drugs that are vital to a patient’s general wellbeing. Drug store specialists got to have the aptitudes and information to handle drugs legitimately to dodge botches that might result in well-being dangers to the client. Certification moreover appears to managers that specialists get the current medicines and advances. Indeed if your state does not require certification, it might assist you to make a great impression on potential managers and move forward with your work openings. Other benefits of getting to be a certified drug store professional incorporate competitive salary, credibility, and respect, career advancement in the future, knowledge about pharmaceuticals.

Passing your pharmacy technician test can be a great way to enter the healthcare or pharmaceutical industry and set yourself up for a career headway, such as getting to be a drug specialist. In the event that you need to work in healthcare but are not comfortable performing clinical errands, pharmaceuticals may well be a great career way for you.

Can candidates take the PTCB exam without going to school?

In case you don’t want to attend a training course altogether, it is possible for you to become certified with the PTCB certification (which stands for the Pharmacy Technician Certification Board certification). Up to now, this type of certification does not require any previous schooling. Instead, you take a related exam to ensure that you’ve had enough ability.

What’s the difference between PTCB and PTCE?

The most significant difference between the PTCE and ExCPT Certification Exams The fundamental contrast between the two exams is the enrollment expense. The PTCE costs $129 (for both the application fee and exam expense) held over 110 minutes, whereas the ExCPT is marginally cheaper, at $115, held over exactly 2 hours 10 minutes.

How many questions can candidates get wrong on PTCB?

In the exam, there are 10 questions that are not scored. It means that in fact, it is possible that the lowest grade you could get is a 200.

What math is on the PTCB exam?

The most fundamental components in the Math section are Weight, Volume, Temperature, and Time. For the purpose of carefully studying and preparing for the PTCB exam, it’s prescribed to know math sufficient to work out complex word issues and a few variable-based math. Moreover, transformations are alluded to in about all drug store tech math calculations.

Is the pharmacy tech test hard?

The PTCB is the short term that is used to illustrate the Pharmacy Technician Certification Board. This is the board that certifies pharmacy technicians after they take and pass the PTCE (the short term of the Pharmacy Technician Certification Exam). However, don’t worry, in case you have prepared yourself with enough knowledge and ability, it’s possible for you to successfully pass this exam.

You can visit our blog to get more detailed answers to that question: Is the PTCB exam hard? How to Pass The PTCB Exam

Above are the most frequently asked questions – FAQs about the PTCB® exam. Hope that this piece of information can help you during your preparation process.


PTCB Laws And Regulations: Things You Need To Know

What does it include in PTCB Laws And Regulations and how to prepare for this category? Let’s take a look at the details in this article!

January 1, 2022

General information of PTCB laws and regulations

Within the total of 4 knowledge areas included in the PTCB® exam, questions around laws and regulations involve only about 12.5% of the whole test, but it is recommended for you to equip yourself with enough knowledge about this material. Visit our blog the Comprehensive Study Guide on PTCB for more information

Within the previous version of the PTCB®, these concepts were found in questions within the area of Laws and Regulations as well as “Sterile and Non-Sterile Compounding”. There don’t appear to be any extra concepts surveyed on the unused test that was not shown on the previous version of the PTCB®.

PTCB Laws And Regulations
PTCB Laws And Regulations


Handling and disposal of pharmacy substances and waste

It is recommended for extraordinary caution to continuously be utilized when dealing with or arranging perilous fabric. When close or in contact with any of these sorts of materials, you would like to use personal defensive wear as laid out within the SDS (short for Safety Data Sheet) for that particular item.

  • Hazardous materials

It is possible that hazardous materials are characterized as any chemical or medicate that postures potential harm to the individual planning or coming in contact with it. The OSHA (which stands for the Occupational Safety and Health Administration) has measures to secure representatives who work with dangerous materials. This contains legitimate individual defensive gear and suitable methods for managing diverse sorts of hazardous substances.

Regularly, producers of such items send composed documentation, known as SDS (short for Safety Data Sheet), that layout is suitable dealing with capacity prerequisites, and cleanup methods for the perilous item. Dangerous materials and chemicals ought to be put away independently from other materials. Numerous times, they can be put away in a negative weight room where they will afterward be taken care of. This sort of fabric moreover should be stored in a leakproof holder that’s labeled as “hazardous medication waste” until it is arranged securely.

In case of inadvertent introduction, you ought to be mindful of the gear accessible in your work environment to emergently offer assistance to minimize introduction and harm. This seems to incorporate an eyewash station, shower, or other rising cleaning components. Let’s follow the enlightening on the SDS for the particular item you’re working with. Also, you need to follow all information for cleanup of the unsafe materials, counting the utilize of particular spill packs that permit you to securely clean up the product. It is additionally imperative to report any occurrences to your direct supervisor.

  • Non-Hazardous materials

It is recommended for the non-hazardous materials to be taken care of and arranged within the redress way, indeed in spite of the fact that they may not pose potential harm to the individual. Despite the fact that PPE isn’t required, these materials need to be dealt with with care. Non-hazardous squander may not pose a hazard of potential harm to the person but may pose a hazard to the environment in case not arranged securely.

These materials have the risk to lead to the hurt in case dumped down the deplete, which definitely may conclude up in our conduits. Depending on the material, they will end in a landfill or be devastated by burning. It is also possible that non-hazardous waste is extended from materials utilized to plan a compounded item to items over the expiration date.

  • Pharmaceutical substances

A pharmaceutical substance is any substance utilized for providing benefits during the process of treatment. To rearrange it, pharmaceutical substances are medicines or the fixings utilized to create them. Pharmaceuticals like warfarin, tretinoin, finasteride, and methotrexate drop beneath the unsafe pharmaceutical substance list. Lapsed pharmaceutical substances can be sent back to the producer for turnaround conveyance. Antibodies, syringes, and needles must be arranged in a sharps holder for avoiding a needle stick.

Controlled substances

Controlled substances are considered medicines that carry a high risk of manhandling as well as abuse. These medications are profoundly directed by the DEA and are categorized into plans based on their level of potential manhandle and abuse. Each drug store contains an assigned region, such as a vault or cabinet, where certain controlled medicines are isolated to preserve the precise stock and then decrease the risk of redirection.

  • Movement

The significant movement of controlled substances from the producer to the pharmacy before moving from the pharmacy to the patient is exceedingly controlled in a strict way by the DEA. Each step within the life cycle of a controlled substance must be traceable to guarantee appropriate dealing with and minimize any potential for redirection or untrustworthy actions.

  • New Prescriptions

It is obligatory for the schedule II prescriptions to be sent electronically from the professional to the drug store or manually written on a secure medicine clear in case the professional incorporates a waiver on record (subordinate on the ward). Faxes are just acceptable for hospice and/or long-term care patients. Telephonic Crisis Plan II medicines are restricted to a 3-day supply or sufficient to cover the crisis period, depending on the ward. It is also obligatory for the verbal emergency Schedule II prescriptions to be taken up with electronic mail or even hard copy by DEA directions.

It is also possible for the schedule III-V prescriptions to be written by hand, electronically sent, faxed, and indeed taken over the telephone. These have a lesser risk of manhandling in comparison with the Schedule II classification. These medicines are substantial for half of a year from the date composed and are constrained to a 3-month supply most extreme per fill.

  • Refills

It is not allowed to compose the schedule II prescriptions with any refills. In case a patient’s protection has particular amount limits or the patients don’t need to fill the complete amount of schedule II, the leftover portion is relinquished and can not be refilled. Hospice patients are qualified to in part fill a schedule II in increases, and such medicine terminates 3 months since the last composed date. Schedule II prescriptions are restricted to a maximum of 5 refills or up to half of a year.

  • Transfer of Prescription

It is impossible to exchange schedule II medication from one drug store to another. Or in case the drug stores share a common database, an exchange isn’t permitted by law.

  • Controlled substance schedules by DEA 

As we have mentioned above, controlled substances are categorized in certain plans based on their potential for manhandling and abuse. Schedule I drugs have the most noteworthy manhandle potential but are not being purchased on the market because they show no worthy therapeutic medicines and don’t have any therapeutic benefits. Schedule II drugs have the most noteworthy manhandle potential for drugs right now compared to other types of medications. The risk of manhandling and abuse reduces because the schedule number rises, hence, the Schedule V drugs have the least risk.

  • Calculations involved

Because in reality, controlled medicines have amount and day supply restrictions, it is critical to know how to calculate a prescription’s day’s supply. As said over, a few states too require that opioid medicines don’t surpass 100 MME, unless an uncommon exclusion is recorded. Though the drug specialist is eventually mindful of ensuring that each medicine coincides with government and state controls, the drug store professional needs to be taught to capture irregularities before coming to the pharmacist for the process of an ultimate check.

Other regulations for controlled substances

Controlled substances are regulated in additional areas outside of the “movement” realm. Manufacturers, practitioners, and pharmacies are under scrutiny to make sure ethical practices and standards are followed.

  • Drug Enforcement Agency – DEA

The DEA is a term used to mention the Drug Enforcement Agency. It implements the controlled substance laws and controls within the USA with the purpose of increasing the potential for medicating redirection and/or illicit practices.

Agreeing to the Comprehensive Drug Abuse Prevention and Control Act that was established in the year 1970, handlers of all controlled substances need to keep up precise and up-to-date records and stock. A total and precise stock of all controlled substances make a difference in keeping up the pharmacy’s stock and keeping the drug store adjusted with government controls. It can moreover offer assistance to avoid sedate preoccupation and abuse of solutions. The directions for record-keeping can be divided into 3 items: Schedule II, Schedule III-V as well as non-controlled substances.

Pharmacies as well as related professionals must be enlisted with the DEA for endorsing and apportioning a controlled substance. Each is given a one-of-a-kind DEA number, which can be confirmed physically. It is the obligation of the drug specialist to verify a practitioner’s DEA number as being active. In common, the DEA number comprises 2 letters taken after by 7 numbers. The primary letter distinguishes the sort of DEA registrant and the second letter is the primary letter of the prescriber’s final title.

  • Food and Drug Administration – FDA

The FDA, which stands for the Food and Drug Administration is capable of directing the security and adequacy of therapeutic gadgets, drugs, and biologics. The FDA must favor each medicine before putting it on the pharmacy market. It moreover has the right to regulate the process of manufacturing, labeling, apportioning, and post-market observation.

The FDA often requires several types of medications to have a black box caution on a medication’s bundling. Black box notices point to alarm healthcare suppliers and buyers of genuine potential unfavorable side effects or life-threatening dangers to the health status of patients. Opioid analgesics contain a dark box caution alarming the product’s tall chance of mishandling, abuse, and compulsion in expansion to the risk of respiratory depression that can be life-threatening.

Besides, the FDA gives post-marketing reconnaissance of solutions to screen security and adequacy concerns after a pharmaceutical has come advertised. In 2019, the FDA required a name alteration on opioid solutions to direct suppliers on measurements decreasing earlier to suspension due to reports of hurt caused by the unexpected suspension. Medwatch is the FDA’s security and unfavorable occasion announcing the program.

  • Regulation categories

As we mentioned above, each step within the life cycle of a controlled substance is profoundly directed. Each step must be taken in the same manner and in compliance with government and local pharmacy regulations and laws. If the convention isn’t taken after or records are not kept in compliance, pharmacies can be examined, fined, put beneath examination, and indeed closed down for a long time.

  • Receiving

With schedule II, after the process of receiving an order, the pharmacists or pharmacy technicians on duty have the responsibility to confirm each drug item and record the date each was obtained on copy 3 of the original order form that goes with the drug order. Copy three of each original order form must be kept up within the drug store for at least 2 years to 3 years depending on the law of the local state. Other than that, there are no other special requirements.

  • Dispensing

Medicine is just substantial and can be apportioned in case it is composed for an authentic restorative reason beneath the normal scope of practice of the endorsing professional. When a controlled prescription’s legitimacy and several related therapeutic benefits are completely affirmed, it is prepared to be apportioned to the suitable patient.

  • Reverse Distribution

Reverse distribution often happens in case a pharmacy sends obsolete, unusable sedate items back to the sedate producer or other authorized merchants for handling or transfer. This may happen when drugs are returned by patients or the drugs have lapsed. Obsolete, harmed, or undesirable controlled substances may be devastated beneath the DEA’s authorization.

  • Take-Back Programs

Take-back programs are an optimal method used for the purpose of securely arranging undesirable prescription medicines, in any case of being controlled or non-controlled by DEA/FDA. These programs happen several times a year, ordinarily at your nearby police station or college. These programs are useful as undesirable solutions are intentionally given and arranged accurately. In return, this unavoidably makes the community a safer place since such unwanted medicines don’t end up within the off-base hands or the local waterways.

  • Storing

Controlled substances must be put away legitimately, as these medicines are profoundly directed. Schedule IIs must be kept beneath bolt and key and in their claim assigned vault or cabinet. This vault or cabinet must be prepared with an appropriate locking component in expansion to have numerous cameras situated on it at all times. Schedule III to the Schedule Vs can either be scattered all through a pharmacy’s non-control pharmaceutical stock or in their possess range of the bolted vault. Either way, cameras must be situated on these solutions as well. It is the inclination of the drug specialist in charge and drug store proprietor on how they choose Schedule III to Schedule V that ought to be put away.

  • Loss and Theft

On the occasion of misplaced or stolen controlled substances in Schedules II and/or Schedules V, the DEA and nearby law authorization must be informed quickly. The drug specialist must at that point fill out a DEA 106 frame that details the solutions involved in the burglary. The initial shape is sent to the DEA and a duplicate ought to be held for the pharmacy’s records. 

Restricted medicines programs

A few medicines can be hurtful in the event that was taken by off-base patients, such as individuals who are pregnant or have a particular infection that would be a contraindication for utilizing that medicine. As a result, certain possibly destructive drugs have particular criteria that must be met before the medicine can be filled. Too, certain over-the-counter drugs like pseudoephedrine have strict amount limits to cut down on the potential for illicit abuse.

  • Pseudoephedrine

The CMEA (short for the Combat Methamphetamine Plague Act of 2005) places confinements on the deal, capacity, and record necessities for items containing pseudoephedrine, ephedrine, and phenylpropanolamine.

The most extreme sum that can be bought by a client is 3.6 grams per day and about 9 grams in a period of 1 month. Note that this alludes to the base chemical, not the by and large tablet quality of the item. This action requires that any items containing ephedrine, pseudoephedrine, or phenylpropanolamine be kept behind the drug store counter to ensure that all the specified documentation is completed with the deal and to avoid robbery. An electronic or composed logbook must be kept enumerating the individual data of the individual obtaining the item and amount, quality, date, and time of the item deal.

  • Risk Evaluation and Mitigation Strategies (or REMS)

The REMS, which stands for the Risk Evaluation and Mitigation Strategies) Program between the FDA and medicate producers offer assistance constrain unseemly apportioning and ensure patients. Each medication has distinctive criteria that must be met and this will incorporate persistent instruction, components for secure utilization of the medicine, communication arrangements between healthcare suppliers and the persistent, research facility tests, etc.

One case is isotretinoin, which can be exceptionally teratogenic in the event that was given to pregnant ladies. The Isotretinoin Safety and Risk Management Act traces the necessities to anticipate deplorable impacts. The law requires patients to have a blood test and be counseled on secure utilization before being given medicine. The patient needs to contain a 1-week time outline in which to fill the medicine and can just be given a 1-month supply.

  • Recalls

Within the occasion of a sedate or item review, the drug store must comply with the review and keep accurate records to help within the security of patients that might have been influenced. The state BOP and Joint Commission’s suggestions must be taken after. The drug specialist must contact all patients who might have been influenced and accommodate the requirements for the review. All review records ought to be kept up in a comparative way as those for medicines.

  • Recall Targets

The FDA has the right to ask for a review of any therapeutic item accessible on the pharmacy market. The pharmaceutical producer can intentionally review an item because of the assortment of security concerns or issues with the item. These reviews are sent to dispersion wholesalers, which are at that point sent to the drug stores who buy and after that supply to the open. In the event that the review is sufficiently sufficient (Class I), it’ll require the drug store to actually reach out to any patients influenced.

  • Medications

Drugs can be reviewed for an assortment of reasons. Reviews are fundamental to secure the open from flawed or possibly unsafe medicines that are found after the pharmaceutical has come to the U.S. pharmacy market. The foremost common reasons for a pharmaceutical review incorporate item defilement, nearness of pollution, item mislabeling, and unfavorable side effects.

  • Therapeutic gadgets

Therapeutic gadgets can be gotten to be flawed or a well-being risk, which would warrant an item review. Common restorative gadgets incorporate glucose test strips, cardiac pacemakers, implantation pumps, affront pumps, glucose meters, etc.

  • Therapeutic Supplies

Therapeutic supplies have moreover been reviewed by the FDA or deliberately by therapeutic supply producers due to flawed components. Common restorative supplies incorporate needles, syringes, surgical gloves, sterile saline and water arrangements, catheters, etc. A syringe with erroneously printed scale markings or surgical gloves that have a powdered buildup are cases of restorative supply reviews.

  • Supplements

Similar to medicine and OTO (or over-the-counter) medicines, supplements are reviewed from time to time for different well-being reasons. Common reasons for review of supplements incorporate defilement, nearness of undeclared ingredient(s), super/sub power, item mislabeling, deceiving item name claims, etc.

  • Recall classifications

The FDA (which stands for Food and Drug Administration ) may ask a sedate producer to review or evacuate a medicate from the pharmacy market for commercial utilization. There is an assortment of reasons a sedate can be reviewed, counting issues with the dose, frame, or unfavorable responses related to the particular pharmaceutical. There are three sorts of FDA reviews:

  • Class I is considered the foremost extreme sort of recall and includes medicine that’s likely to cause severe unfavorable impacts or indeed passing. This will moreover happen on the off chance that one sedate is labeled as another drug.
  • Class II happens when medicine may cause brief antagonistic well-being impacts that are reversible or in the event that there’s a little hazard of genuine unfavorable effects. 
  • Class III is the least serious sort of FDA review. The medication isn’t likely to lead the patient to any unfavorable effects.

Above is our Study Guide of PTCB Laws And Regulations. We hope that all the information and knowledge provided in this article can help you when working in the pharmacy or taking the PTCB® exam.

Besides, you can get more about Study Guide For Patient Safety and Quality Assurance

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What Is The PTCB Passing Score 2023?

You might be asking why there isn't a standard PTCB passing score. Don't worry, we're here to explain how it all works. Let's go ahead!

January 1, 2022

Unfortunately, the PTCB test does not have a specific passing score. And this means there are no magic amount of correct answers to aim for if you want to be successful (apart from getting every single question right, of course!).

You might be asking why there isn’t a standard PTCB passing score. How do they decide which applicants pass and which fail, for example? Don’t worry, we’re here to explain how it all works.

How is the PTCB exam scored?

PTCB Passing Score
PTCB Passing Score


Before we get into how the PTCB test is graded, it’s vital to understand how the exam is given. The PTCB, you see, doesn’t give each candidate the same exam. Rather, they utilize various exam forms, which are alternative versions of the same exam that are used to evaluate the same topic. Now, this appears to have the potential to be unfair. After all, wouldn’t everyone choose an easier test if they had the option?

However, because the PTCB test isn’t given on a set day, it’s critical that each exam be different. Because if applicants took the same exam on different days throughout the year, there’s a good chance that some would share information about the questions.

So, how can the PTCB ensure that all applicants are treated equally while also ensuring that candidates are unable to learn what is on their exam? Candidates’ scores are scaled’ since it is impossible to ensure that every exam has the same level of difficulty.

This implies that the PTCB score is statistically modified to account for variances in difficulty by translating raw values to a common scale. In addition, in order to pass easier tests, students must answer somewhat more questions correctly.

Scaled scores are similar among applicants despite modest changes in exam difficulty from one exam to the next, and hence allow all candidates to be held to the same scoring standard,” the PTCB explains further.

If you want to pass your PTCB Test, visit our website and try the free PTCE practice test, or download it for your IOS or Android devices now!

What is the PTCB exam’s minimum passing score?

So, there’s no way of knowing how many questions you’ll need to answer properly to achieve that all-important passing mark.

However, there is a scaled passing score. And this is a score of 1400 out of a possible PTCB score range of 1000 to 1600.

Yes, you read that correctly. It may sound strange, but scores begin at 1000… even if you answer every question incorrectly! But hold on a second. What criteria does the PTCB use to determine the passing score? 

What criteria did the PTCB use to determine the passing score?

When it comes to something as important as the PTCB test, you’ll want to be sure everything is done right.

As a result, you’ll be glad to learn that the exam’s passing score wasn’t pulled out of anywhere. In fact, the PTCB decided on their scoring using a smart method known as the modified-Angoff method.’

This implies that a team of industry experts determined a passing score for the PTCE by analyzing different test questions and estimating the percentage of trained pharmacy technicians who would be able to properly answer each one.

But wait, if the total PTCB score range is 1000-1600, and 1400 is the passing score, you should absolutely pass if you properly answer 66% of the questions, right?

To pass the PTCB, what percentage of questions must be answered correctly?

While we appreciate your quick math skills, getting 66% of the problems correct does not guarantee that you will pass.

And we’re sorry.  We understand how tempting it is to seek a target number of accurate answers.

But don’t forget about that pesky scaling. That is, you may properly answer 66 percent of the questions, but have some of your right answers scaled down in their contribution to the final score, putting you below the threshold 1400 level.

Alternatively, you may be given an extremely difficult exam and answer fewer than 66% of the questions correctly… Nonetheless, get your score scaled up and pass!

What does this mean for your preparation for the PTCB exam?

If you’re a stats geek, this is all fascinating, but the basic truth is that scaling makes it impossible to say that a certain number of right answers equals a “pass” on the PTCB.

So, rather than waste your time figuring out what precise amount of correct answers will get you a pass, you should seek to answer as many questions correctly as possible.

FAQs about PTCB Passing Score

What is a passing score for the PTCB exam?

A passing score on the exam is 1,400, with a range of possible values between 1,000 and 1,600. Following the exam, the results are shown on the computer screen. Official results are shared two to three weeks after the event.

How many questions do you need to pass the PTCB?

Comments on the most current PTCB passing score 2021 update. If you get 80 correct answers out of 90 questions, your passing rate will be 1400.

How many people pass the PTCB on the first try?

The PTCB no longer publishes information on how many applicants pass their tests on the first try. However, we can tell you that in 2020, the pass rate was 70%. This is significantly higher than the previous few years when pass rates ranged from 57 to 58 percent. So, what went wrong? Could it have been because of the covid-19 epidemic, when many people stayed at home? Isn’t it about time you spend all that spare time studying instead of socializing? We don’t have any way of knowing for certain. Regardless of the cause, 2020 was an excellent year for PTCB test takers.

How many people fail?

We might presume that many people don’t because the average pass rate is just 57-58 percent. Candidates who fail a PTCB test must pay a fee for each retake. They must also wait at least 60 days after their most recent try before applying for the second and third times. If they fail on their third attempt, the time limit will be extended to six months.

Nonetheless, you have a basic guide to PTCB passing score. Do you consistently get 80% or above on practice examinations like the ones in our study guide? In that situation, while there are no guarantees, if you can obtain a comparable result on the exam, you’re quite likely to pass.

In addition, you can also refer to the FAQs About The PTCB exam

Do you want to know what you’d get if you took the exam right now? To discover it, take our free PTCB practice exam!



PTCB® Study Guide Of Medication Order Entry And Fill Process

Medication Order Entry And Fill Process is a part of PTCB® exam. Therefore, this article below will help you in preparing for this exam part.

January 1, 2022

General Information

Medication Order Entry And Fill Process
Medication Order Entry And Fill Process


Medication order entry and fill process questions on the most up-to-date version of the PTCB® Exam (in the year 2020) account for 21.25% of the total questions appearing on the test – under one-fourth. (Get more information with our blog Comprehensive PTCB Study Guide). Ensure that you have been well-versed within the content included in this medication order entry and fill process study guide.

The substance evaluated by these questions comes from four distinct segments of the ancient test: Sterile and Non-Sterile Compounding, Information Systems, Medication order entry and fill process, and finally, Inventory Management.

Non-Sterile Compounding

Non-sterile compounding alludes to any arrangement that does not meet the measures for sterile compounding and must strictly comply with the USP 795 directions. This incorporates wearing the right PPE and guaranteeing a clean work zone before the process of starting any further preparations. 

  • Ointments

The ointment is a type of medication preparation that is utilized topically to treat dermatologic conditions. A few ophthalmic solutions come in a treatment arrangement as well, such as erythromycin. Ointments are oil-based medicine and are considered an effective and safe method of treatment of water in oil. In other words, treatments vary from creams since creams are water-based and considered preparations of oil in water.

The method of sporulation is utilized, which is the blending of semi-solids and powders on an oiled chunk by utilizing a spatula. The blending amid this handle must be geometric, meaning little rise to parts of each fixing are blended at a time to get a uniform blend until all fixings are coordinated into the blend. A treatment once compounded can be put away in a tube but more than likely will be put away in a jostle, as blending may be essential earlier to administration.

  • Mixtures

In different types of pharmacy compounding, a blend can be categorized into numerous types of formulations. A blend can comprise various dynamic and inert fixings to define a compound. Straightforward blending can incorporate a strong and fluid, two fluids, or two solids.

As said within the treatments subsection, it is vital that the physical blending of two substances is done geometrically. In case not, irregularities may be displayed in your blend. An illustration of a liquid blend may be mouthwash utilized to treat mouth torment and mucositis. This blend often incorporates numerous distinctive details; but a basic equation incorporates a 1:1:1 proportion of lidocaine 2% viscous fluid, stomach settling agent, and diphenhydramine.

All of these are blended into a uniform arrangement blend utilized to coat the mouth and/or throat of the patient. In case 450mL of mouthwash were to be made for apportioning, each fixing would compare to 100 mL (150 mL stomach settling agent + 150 mL lidocaine + 150 mL diphenhydramine = 450mL of mouthwash).

A suspension is additionally considered a type of pharmacy mixture that’s composed of medicine in a powder frame that’s suspended in a fluid vehicle, regularly sterile water. Compatible flavoring agents can have the chance to be included in a suspension to veil any repulsive taste the medicine may have. Suspensions are moreover specified briefly beneath the following header, Liquids.

  • Liquids

Numerous types of medicines are available on the pharmacy market manufactured in a liquid dosage form, whereas others must be compounded. A liquid is composed of a solute and is dissolvable. In basic terms, the solute can be the active pharmacy component that’s equally (or homogeneously) scattered through a fluid component, which is the solvent. The solvent could be a consistent substance utilized as a fluid vehicle to manage the active pharmaceutical ingredient (or medicine) to the patient’s body.

During the process of compounding, the solute must be totally broken up within the dissolvable, coming about in a homogenous item at the required concentration. A few fluid definitions, such as a suspension, must be blended completely earlier to utilize because several parts of the formulation can have the risk of settling and require resuspending to form the fluid a uniform concentration.

  • Emulsions

An emulsion comprises two types of liquid substances that are immiscible, meaning they don’t blend together. In an emulsion, one fluid is scattered (spasmodic stage) all through another fluid (nonstop stage). The classic illustration of an emulsion is an oil-in-water arrangement. We all know that oil and water don’t blend. Once shaken, oil is scattered as little beads all through the water. Emulsions are regularly utilized as topical definitions as creams and as bases in treatments or lotions.

  • Suppositories

Suppositories are a strong detailing that’s utilized generally rectally but a few vaginally. These are solids that comprise pharmaceuticals suspended in a base, such as cocoa butter. This sort of planning can be utilized for both nearby conditions as well as systemic. Right when embedded rectally, a suppository will liquefy at body temperature and disseminate the pharmaceutical. Suppositories are stored and put away in thick plastic or thwart wrapper to avoid softening before the process of utilization.

Suppositories can be prepared effectively by the method of hand rolling, combination molding, or compression molding. Hand rolling is the best strategy and each incorporates blending a suppository base with pharmaceuticals and shaping it into a uniform cone-shaped shape. This sort of detailing is useful to treat conditions including one’s bowels but too for those who have trouble swallowing or are incapable of requiring medicine orally.

  • Enemas

Enemas are a type of solution formulation that can be utilized rectally to treat an assortment of conditions. Enemas are formulated for the purpose of treating and overseeing body conditions such as stoppage, crabby bowel disorder, ulcerative colitis, etc. Moreover, enemas can also be utilized for several purposes such as bowel prep and cleansing. They work at the location of activity of the colon lining and are not systemically ingested.

  • Necessary Calculations

It is vital to keep in mind that planning non-sterile items moreover requires calculations to decide the precise sums needed for each ingredient to create the ultimate item within the rectified quality. Numerous medicines are composed in rate qualities, which can lead to confusion, depending on the sort of preparation.

  • Weight/weight (w/w%)—this rate quality is used for the purpose of measuring in grams of the ingredient or even 100 grams of the total drug.
  • Volume/volume (v/v%)— this rate quality is used for the purpose of measuring in mL of the ingredient or even 100 mL of the total drug.
  • Weight/volume (w/v%)—this rate quality is used for the purpose of measuring in grams of the ingredient or even 100 mL of the total drug.

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Vocabulary and Procedures

When working with the roles of a  pharmacy technician, it is critical to know and get pharmacy-related verbiage, calculations, and processes. Being competent in these ranges will offer assistance with viable communication, quiet care, and eventually victory in your day-by-day errands and obligations.

  • Calculations

It is necessary for a pharmacy technician to have a firm knowledge and understanding of fundamental pharmacy calculations, notwithstanding whether their particular everyday assignments include such calculations or not. In spite of the fact that the pharmacist will eventually double-check that calculations are done accurately, it makes for a more effective workflow in the event that the pharmacy technician is capable of their mathematical aptitudes.

– Formulas

A critical strategy to know and utilize when performing different pharmacy calculations is called dimensional examination. This strategy employs proportions in a sequenced equation to calculate a needed amount or reply. The common dimensional examination diagram is below:

(Given QT – conversion factor ) × (CF –  quantity ) = (Wanted QT – conversion factor)

– Ratios and Proportions

A proportion can be summarized as the relative esteem between two numbers. A division of 12 can be studied as a proportion of 1:2 or one portion is into two parts. Enchantment mouthwash was said over within the Blends subsection with parts per proportion of 1:1:1. This proportion appears that each fixing of the blend has broken even with parts. A division of exactly 48 can be diminished down and broken even with the division of 24 and moreover to 12, with all three equaling the proportion of 1:2. This implies that they all are equivalent to each other.

– Alligations

Another sort of calculation commonly seen is the allegation strategy, which permits you to get a concentration of an arrangement from two other arrangements of the same fixings but with distinctive qualities. One arrangement should be the next quality and the other a lower quality than the required concentration of the ultimate item. Utilizing the contrasts in % qualities, the number of parts of each can be decided, and the volume of each portion can be calculated based on the full arrangement volume of the required product.

  • Sig Codes

Sig codes are shortened forms utilized within the headings segment of medicine to communicate data from prescriber to drug store and are ordinarily inferred from Latin. In other words, sig codes are shorthand truncations utilized on medicines to ease the sum of text the prescriber has to type in. It is also important for prescribers to clearly type in these codes to decrease the risk of making mistakes, as QD (code for “once daily”) and QID (code for “four times daily”) might effortlessly be blended up with messy penmanship. As a drug store professional, it is imperative to be commonplace with the standard sig codes utilized, because it will make the information section of medicines that much simpler. Get more information about Sig Codes with our blog.

Roman numerals are now and then utilized in pharmacy, in spite of the fact that not routinely, instead of normal numbers. Here are the Roman numerals as well as the numerical values for each:

  • SS – Abbreviation of 12
  • I (i) – Abbreviation of one
  • V (v) – Abbreviation of five
  • X (x) – Abbreviation of ten
  • L – Abbreviation of fifty
  • C – Abbreviation of one hundred
  • D – Abbreviation of five hundred
  • M – Abbreviation of one thousand

These above Roman numerals can be put together for the purpose of forming extra numbers, such as II or ii for 2 and LV for the number 55. It is imperative to note that a lesser Roman numeral put some time recently another implies subtraction, whereas a lesser numeral set after another implies addition. To be more specific: IV equals 4, while VI equals 6. Another instance of this can be: XLI equals 41, while LXI equals 61.

  • Medical terminology

Medical terminology is often utilized very habitually within the healthcare industry, which incorporates pharmacy. It is utilized in all forms of communication, like a phone call from a doctor’s office or verbiage on a medicine. It is vital for a drug store professional to get to be commonplace with and understand basic medical terminology because it is considered the basic one for appropriate communication.

Knowing the main distinction between hypertension (high blood weight) and hyperlipidemia (high-rated cholesterol) will assist you to identify the related medication within the patient’s profile and conjointly permit you to communicate viably with both patients and other healthcare experts. Ensure that you have completed your homework and compose a list of essential restorative terms of pharmacy, which can be done with a straightforward look engine search.

  • Other symbols

There are several other symbols that are also often utilized within the pharmacy to communicate related information such as a medication’s concentration or the amount of the medicine required to apportion to fulfill a proper medical prescription.

– Days of Supply

As specified in other modules, days supply (which is also called DS for short) in some cases must be calculated by the pharmacist or the pharmacy technician based on the endorsed amount and particular bearings recorded on a medicine. In other occurrences, days supply may be composed as “x7D”, which implies for 1 week – 7 days, “x3Mon”, which implies for 3 months, or “until gone”, which implies until the whole quantity is finished. In numerous cases, the prescriber will not list a day’s supply of medicine in the event that the medicine could be an upkeep pharmaceutical. This implies the understanding will be on the pharmaceutical long-term, with no predictable halt date.

– Quantity

The amount of medicine can be communicated in various ways. A prescriber can essentially compose the number of units (e.g., #30 tablets or #5 patches), which is the foremost fundamental and visited way amounts are seen. Be that as it may, a suspension or fluid amount is regularly composed in milliliters( or mLs for short) whereas most pharmacy creams and treatments are composed in grams (or gms for short). With respect to pharmacy solutions, the amount will be composed in mLs as well, despite the fact that a few prescribers may compose QS (amount adequate) which is then based on the desired days’ supply composed of the medicine.

– Dose

The drug dose is the sum of pharmaceuticals the persistent is assumed to require or utilize at a certain recurrence. It can be composed as essentially the number of units (1 tablet or 2 patches) or be communicated as weight or volume. Diclofenac 1% gel may be a topical torment medicine whose dosage is composed of grams. A popular sig seen for Diclofenac 1% gel is as follows: Apply 1 to 2 gms topically to the influenced joint on a basis of each 3 to 6 hours as required.

The solutions for eyes and ears are dosed by the number of drops (gtts). The solutions of oral are regularly dosed in mLs; in any case, now and then they will be dosed utilizing other standardized units like teaspoons or tablespoons. It is imperative to note how numerous mLs are in a teaspoon (c 5 mL) and a tablespoon (maximum by 15 mL) as verbal syringes are calibrated with estimation marks recorded in mLs.

– Concentration

Concentrations can be communicated in various ways, depending on the medicine. But only certain concentrations of such solutions are commercially accessible.

To be more specific, morphine solution which is now available on the pharmacy market is in a concentration of 10mg/5 mL in expansion to a concentrated definition of 100mg/5 mL. Most creams and treatments come provided at a rate of concentration. Erythromycin comes in a 0.5% eye treatment, which can too be communicated as a concentration of 5 mg/gm. Amoxicillin comes in a 400 mg or 5 mL verbal suspension, whereas azithromycin comes in a 200 mg or 5 mL verbal suspension.

It is vital for the pharmacy technician to know the units of degree and the method of changing over from one to another. Within the occasion a prescriber composes a medicine for levothyroxine 0.075 mg, you’ll know to utilize levothyroxine 75 mcg for the medicine information section and preparing. Another case: in the event that a prescriber composes for morphine concentrate verbal arrangement 20 mg or mL, you know to choose the morphine concentrate verbal arrangement 100 mg/5 mL commercial item as the concentration is the same.

Equipment and Supplies

There are sorts of equipment and supplies that are utilized to assist encourage satisfactory sedate conveyance and organization. These supplies offer assistance to patients getting the pharmaceutical they require precisely and successfully.

  • Package size

A few types of medications are provided by the pharmacy producer in a particular unit-of-use bottle. This may be done for an assortment of reasons, counting steadiness, photosensitivity, dampness limitations, etc. For illustration, Aggrenox is apportioned in a 50 number unit-of-use bottle and ought to not be repackaged. Moreover, nitroglycerin sublingual tablets come in a little golden vial. These tablets must stay in their holder until required by the persistent for photosensitivity and solidness purposes.

  • Unit dose

Medicine in a clinic or inside the inpatient setting is unit dosed into single little bundles. This makes a difference with ease of organization in expansion to the truth that a patient’s remain inside the inpatient setting is ordinarily generally brief. This implies just a number of days of medication will be used, as contradicted to a whole bottle. Within the retail setting, a few pharmacies can offer their clients the capacity to induce their drugs to rankle bundled or pouched, which makes a difference in medication administration and compliance. These administrations are particularly useful for caregivers or those with memory disabilities who have a difficult time when dealing with as well as setting up their pharmacy pillboxes.

  • Diabetic supplies

Diabetic supplies incorporate prefilled affront pens and calibrated affront syringes utilized to manage a patient’s affront. Prefilled affront pens have the capacity to be dialed up to the fundamental units of affront required for subcutaneous infusion. A write needle is screwed onto the tip of the prefilled syringe. Write needles are for single utilization and ought to be disposed of from there on in a sharps holder.

  • Spacers

Spacers are often utilized on the conclusion of an inhaler to form a chamber between the inhaler and a patient’s mouth. This facilitates an improved inward breath method because it holds the pharmaceutical until the quiet breaths in. Spacers moreover increment the sum of pharmaceuticals that reaches the lungs. When a spacer isn’t utilized, there’s a more noteworthy chance of an inappropriate method, which comes about within the larger part of pharmaceuticals coming to the back of the throat just with constrained sums coming to the lungs.

  • Oral and injectable syringes

There are 3 particular parts of an injectable syringe: the plunger, barrel, and needle. The plunger is utilized to move pharmaceuticals through the barrel and out the tip through the needle. The inside viewpoint of the plunger is sterile and ought to not be touched amid item control. All needles ought to be disposed of within the sharps holder.

Important numbers

The numerical data of a medicate gives vital data, such as where and when the medicate was fabricated and the termination date of the medicate. This data can be found within the National Medicate Code (which is often called NDC for short) numbers, parcel numbers, and termination dates.

  • Lot numbers

A medicate will contain a part number on its bundling that’s an interesting number given to each group of drugs amid the fabricating preparation. Ought for a drug producer to review medication, it’ll more often than not be done by part number. This way, a drug store can drag the influenced parcel numbers, but keep the medicated stock that’s not influenced by a recall.

  • Expiration dates

A drug producer will too put a close date on each medicare bundling. This incorporates both medicine and over-the-counter drugs. Now and then, drug stores may repackage the drugs. In this case, the termination date will be set as one year from the date of repackaging or the manufacturer’s termination date. 

  • NDC (National Drug Code ) numbers

The National Medicate Code (which is often called NDC for short) may be a three-segment, 10-digit number that recognizes the label or producer, product, and bundle measure of the medicate. The primary segment distinguishes the producer or label of the sedate. The second segment recognizes the drug quality, dose shape, and formulation of the drug. The third section has the responsibility of distinguishing the medicate frame and estimate.

Besides, you can get more about Study Guide Of Medication Safety For PTCB Exam

Above is our Study Guide of Medication Order Entry And Fill Process. We hope that all the information and knowledge provided in this article can help you when working in the pharmacy or taking the PTCB® exam.


How To Become Certified Pharmacy Technician (CPhT)?

This article will walk you through the five steps to becoming a pharmacy technician, as well as information on CPhT.

January 1, 2022

Do you want to be a part of the healthcare industry? Perhaps you like dealing with patients but aren’t interested in providing hands-on care. A job as a pharmacy technician can be the perfect fit for you.

Pharmacy technicians deliver medicine, information, customer service, and assistance to consumers under the direction of pharmacists. They work at retail pharmacies, compounding pharmacies, hospitals, and nursing homes, among other places.

This article will walk you through the five steps to becoming a pharmacy technician, as well as information on CPhT.

What is a certified pharmacy technician (CPhT)?

Certified Pharmacy Technician (CPhT)

Pharmacy technicians can receive the national PTCB Certified Pharmacy Technician (CPhT) Certification by taking the Pharmacy Technician Certification Exam® (PTCE®) and working more effectively with pharmacists to provide improved patient care and service.

The National Commission for Certifying Agencies has given PTCB’s CPhT program certification (NCCA).

CPhT Scope

PTCB CPhTs provide assistance to pharmacists in a number of contexts, such as community pharmacies, hospitals, and other healthcare institutions. Although CPhTs frequently help with medication administration, each state’s pharmacy board determines the legal area of activity for CPhTs.

PTCB CPhT Eligibility requirements

The PTCB credentials are only valid in the United States of America and its territories (US). As a result, PTCB tests are often exclusively given in the United States. Active duty military personnel and their spouses are eligible to take the exam anywhere in the world. Other applicants from outside the United States can only take a PTCB exam in a Pearson VUE test center in the United States provided they fulfill certain requirements.

An applicant must meet one of the following qualifications to be able to apply for PTCB CPhT Certification:

  • Pathway 1: A PTCB-approved education or training program (or 60-day completion)* is required.
  • Pathway 2: Equivalent pharmacy technician job experience (min. 500 hours). Experienced pharmacy technicians who are unable to participate in a PTCB-approved education or training program can benefit from this alternative option.

Applicants must additionally meet the following requirements in addition to finishing a PTCB-recognized education/training program or similar work experience:

  • All criminal and State Board of Pharmacy registration or licensure actions are fully disclosed
  • All applicable PTCB Certification policies must be followed
  • Passing the Pharmacy Technician Certification Exam with a passing score (PTCE).

To help you easily prepare for your coming PTCB Test, we offer hundreds of PTCE practice test questions on this website, or you can download it for your IOS or Android devices now!

How much does a Pharmacy Technician make in the U.S.?

The role of a pharmacy technician is critical to the smooth operation of a pharmacy. Pharmacy technicians assist pharmacists in dispensing prescription medications to clients and health care providers. According to the Bureau of Labor Statistics’ Occupational Outlook Handbook, employment of pharmacy technicians is expected to grow at a higher rate than the national average, with roughly 31,500 pharmacy technician positions added between 2018 and 2028, a 7% rise.

We analyzed and created a list of the average pharmacy technician pay by state in the United States using occupational data from the Bureau of Labor Statistics.

Read more >> What Is The Average Pharmacy Technician Salary?


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How to become a pharmacy technician?

How to become a pharmacy technician?

We’ll walk you through the five processes to becoming a pharmacy technician in five easy steps.

Step 1: Preparing and applying

The first step in seeking a job as a pharmacy technician is to conduct research and apply for a pharmacy technician training program. Although some businesses may just demand a high school diploma, this position is regulated by 24 states. So, you may be needed to complete a program and/or pass an exam – here’s what you need to know.

What Skills Do You Need to Be a Successful Pharmacy Technician?

  • Reading, math, and spelling
  • Because you’ll be completing prescriptions and dealing with chemical and drug names, you’ll need to be careful
  • Basic chemical, biology, or health education expertise is required
  • Understanding of medical and scientific words used in the pharmacy
  • Ability to operate under time constraints
  • Exceptional organizational skills
  • Ability to provide excellent client service
  • Interpersonal qualities and ability to work well in a team
  • Takes orders well, but can also work independently when necessary.

Step 2: Complete a pharm tech certification

One of the most critical stages on the road to becoming a competent pharmacy technician is learning how to become a certified pharm tech.

What to Expect While Studying for a Certification

The following topics are often included in pharmacy technician certification programs:

  • Pharmacology
  • Physiology
  • Anatomy
  • The law and ethics of pharmacy
  • The terminology used in medicine
  • Calculations for pharmaceuticals
  • Systems of healthcare

Complete Externship

An on-site externship will almost certainly be necessary as part of your pharmacy tech certificate preparation. Your instructors or school may be able to assist you in finding an appropriate job in which you may obtain real-world experience.

Step 3: Take the PTCB certification test

In certain states, obtaining a PTCB certification, if available, is a requirement to work as a pharmacy technician. Employers may prefer candidates who have this qualification even though certification is not required in their state.

Getting Ready for the Exam

Your pharmacy technician program should have prepared you to pass the PTCB Certification exam. You should spend time reviewing crucial subjects before the exam.

Applying for the Exam

If you are eligible, you can take the PTCB certification test in person or online by applying through the PTCB portal. The application fee for the test is $129.

Getting Certified

You are now a qualified pharmacy technician if you pass the exam. Congratulations on reaching a significant milestone on your path to beginning your career.

Step 4: Make an application for a position as a pharmacy technician

Your certification can help you find entry-level positions in your profession as a newly certified pharmacy technician.

Become a Pharmacy Technician by filling out an application

The job outlook for pharmacy technicians is positive, according to the United States Bureau of Labor Statistics. By 2029, the field is expected to increase at an average rate of 4% (15,200 new jobs). Employment possibilities in the pharmaceutical business are predicted to increase as the population ages.

Choosing the Right Environment for You

Because pharmacy technicians operate in a variety of settings, it’s crucial to consider what you want to receive out of your future career.

Pharmacy technician jobs at hospitals, for example, are ideal for people who prefer to work in a fast-paced setting, while roles in care homes are ideal for those who want to develop a true connection with patients. Meanwhile, pharma techs with strong customer service skills can go for positions in retail pharmacies, while those who enjoy mixing drugs should look into compounding pharmacies.

Read more >> Common Pharmacy Technician Interview Questions

Step 5: Continued education

While certification is a vital step toward a job as a pharmacy technician, it is not the end of your study.

Keeping Up to Date with New Medications

Pharmacy technicians are responsible for staying informed on new drugs. With new products and brands continually entering the market, it’s critical that graduates stay up to date on industry trends.

Getting Your PTCB Certification Renewed

Every two years, PTCB CPhTs must renew their certification. This guarantees that pharmacy technicians keep current with industry developments by requiring ongoing education. If you do not renew your pharmacy technician license, you will no longer be PTCB-certified and must stop using your credential immediately. If you want to get more information about PTCB Renewal, visit our blog and learn more in that post.

How long does it take to become a pharmacy technician?

Pharmacy technicians must have at least some formal training in order to be effective and excel in their work. But how long does pharmacy technician training last? You’ll discover that the answer varies depending on the path you take.

Most pharmacy technician training programs last anything from a few months to a year. Because have a lot of pharmacy technician requirements so usually pharmacy technology associate degrees can take up to two years to finish.

Are CPhT and PTCB the same?

The PTCB CPhT Certification is the technician credential pharmacists trust.   Technicians who hold the CPhT certification illustrate their knowledge and commitment to medication safety and effective patient care in a variety of pharmacy settings. Employers prefer, and many require, PTCB CPhTs for their pharmacy technicians.

Finally, If you’re ready to begin your career path to becoming a fully certified pharmacy technician (CPHT), you’ll need to figure out which pharmacy technician program is right for you. Visit our website ABC E-Learning to learn more about the program.


PTCB Schedule Exam: How To Reschedule PTCB Appointment?

How to schedule an appointment and whether or not reschedule it? Let’s follow this article to find out the answer to PTCB Schedule Exam.

January 1, 2022

Scheduling an appointment for taking the PTCB exam is the first step that every candidate has to complete before officially taking this exam. However, in fact, not everyone knows the proper method of scheduling. As a result, they can make several unnecessary mistakes during the process. Understanding that, the below article will provide you with the most up-to-date information about the PTCB schedule exam.

Read more about How to Become Certified Pharmacy Technician (CPhT)?

PTCB schedule exam

PTCB Schedule Exam
PTCB Schedule Exam


It is possible for the test-takers authorized to schedule their PTCB exam appointment inside their PTCB Account at the website domain of or by calling directly Pearson VUE via the phone number (866) 902-0593 during the period of time from 7 a.m to 7 p.m CT, and from Monday to Friday. PTCB test-takers will get an affirmation mail after the process of scheduling their own appointment. The test-takers have the obligation to guarantee the time, the date, and test location that is recorded on the affirmation mail precisely reflects their choice.

Pearson test center locations

PTCB Certification exams are managed at Pearson VUE test centers across the country, in any case, not all test centers regulate particular PTCB exams. If you want to discover the closest one with you, it is recommended to visit the website domain of or by calling Pearson VUE directly via the phone number (866) 902-0593. Most test centers are open during the period from Monday to Saturday, amid ordinary trade hours.

PTCB testing sites (used for Military Applicants only)

PTCB works with the U.S. Armed Forces for the purpose of arranging the PTCB certification exams accessible to the military workforce and their qualifying dependents. Qualifying people are allowed to require the examination at endorsed military destinations. Qualified candidates ought to contact their neighborhood military center or visit the Pearson VUE site committed to U.S. Service members via the website domain

Changing a PTCB exam appointment

It is also possible for the PTCB test-takers to reschedule or cancel their exam arrangements within their authorization period. There’s no charge for rescheduling exam arrangements, in any case; arrangements must be rescheduled at least one day (during 24 hours) before the planned arrangement. To be more specific, in case an arrangement is at 11:00 am on Wednesday, a candidate must cancel or reschedule by 11:00 am the past Friday.

Candidates who don’t have the demand of rescheduling or canceling their PTCB examination appointment within 24 hours or come up short to appear for their planned examination will relinquish all expenses. To reschedule an arrangement, let’s tap at the “My Scheduled Exam” interface inside your PTCB Account at the website domain of or by calling directly Pearson VUE via the phone number (866) 902-0593.

Missed appointments

PTCB candidates who don’t appear for a scheduled exam arrangement for any reason will have to relinquish all expenses. Candidates may yield a withdrawal request to the organizer in case a crisis happens on the day of the exam arrangement that avoids a candidate from taking the test. If you have the demand of seeing which the PTCB considers an emergency, let’s click on the Emergency Withdrawals section.

Emergency withdrawals

PTCB candidates have the right to yield a request of emergency withdrawal in case that emergency happens on the day of the exam arrangement. Illustrations of what PTCB considers a valid emergency often incorporate a genuine ailment, harm or unforeseen hospitalization, a passing within the prompt family, a serious traffic accident, or even a court appearance.

It is obligatory for the PTCB test-takers to yield a request of emergency withdrawal with official and valid documentation related to the emergency (for example the obituary, clinic archives, or the police report). Any demand of emergency withdrawal must be gotten by PTCB no afterward than 2 days (48 hours) after the final day of the candidate’s authorization period. In the event that is affirmed, a full refund of any examination expenses paid will be issued within the original method of payment within the period of time of approximately 2 to 3 weeks. 

Above are several pieces related to the PTCB schedule exam. There are always cases that you may have to reschedule or have problems with your original appointment, hence, we hope that this information will do wonders during the process of taking your PTCB exam so that you can avoid unnecessary mistakes.

If you want to get more information about PTCB, visit our website and take our free PTCE practice test, or download it for your IOS or Android devices now!